I remember buying my first "custom" cue from them (a Jacoby, to be exact) and did business with them many times afterwards either to upgrade, add a cue or both.
Kay and Jon (RIP, Jon) set up shop in Champion Billiards in Gaithesberg, MD and it's a shame that Jon passed.
I know cuesnthings was bought out, but it's been years since I dealt with them.Ironically, I checked out the website a few months back to see what they had, but nothing caught my eye.
He always had fair prices and some of the senior members here referred many customers to him for his selection of Frey sneaky pete's and other cues. Jon took very nice photos and was a good person to work with. Many of us were unaware of his passing. I'm sorry for your loss. Jon was good people and well respected.