arthurbacon
Registered
I just want to put in a good word for McDermott Cue warranties. In the past year I have had to return two cues and both times I was VERY happy with McDermott's response. The first was regarding a ten-year-old Sneaky Pete which I had sanded and re-stained and then sanded and painted and then sanded and re-stained so that it looked like a house cue from a pool room that had recently been attacked by ISIL. But they fixed the slight wobble. The reason I "antiqued" the stick was for road play, especially in Mexico and Central America where, in some places the annual income is less than the cost of a McDermott Sneaky Pete ($300). The stick plays wonderfully despite its funky look. I had more than one altercation when some dude wanted to play with my cue and insisted that it could not possibly be my cue because it looked like such a crummy house cue. Now that is a true sneaky Pete!
The other issue was with a Stinger jump/break cue which developed a slight wobble. My table is in my work shed which is pretty water resistant but a little water leaks on to the floor (NOT on my table) when our Seattle rains last more than a week. I always leave my cues lying flat on the table but perhaps the general dampness eventually took its toll on this otherwise beautiful piece of equipment. I must admit that I was relying on McDermott's generous warranty promise. So to wrap up my story I sent the Stinger back and what do they do? They send me a brand new Stinger! Something to think about the next time you buy a cue.
:thumbup:
The other issue was with a Stinger jump/break cue which developed a slight wobble. My table is in my work shed which is pretty water resistant but a little water leaks on to the floor (NOT on my table) when our Seattle rains last more than a week. I always leave my cues lying flat on the table but perhaps the general dampness eventually took its toll on this otherwise beautiful piece of equipment. I must admit that I was relying on McDermott's generous warranty promise. So to wrap up my story I sent the Stinger back and what do they do? They send me a brand new Stinger! Something to think about the next time you buy a cue.
:thumbup:
