My Experience With JFlowers
First, if I am out of line on this forum I will apologize ahead of time, but I felt I should let people know about my BAD experience with Jiasen, who sells JFlowers cue cases now. And, I gave them over 2 months to make things right with me, but they just ignored me.
If anyone has been looking at eBay, Jiasen normally has about 3 cases listed for sale, starting at over $1500 to over $1700, or best offer And, these are NOT custom made for the customer, they are off the rack cases. I saw a case I liked and offered $800 plus $60 shipping. They countered at $1000 and I countered at $900, which they accepted, plus the shipping. I kept in direct contact with them and asked if they could tool my name into the leather for that price. They charged me $100, which probably cost them $2 in labor. I figure one hour of labor and they pay their factory workers about $2 an hour. Then, I wanted hard tubes instead of soft sleeves (can you imagine, they were asking $1613 for a case with soft sleeves). Also, I bought 24 covered hard tubes from them since I make my own cases and don't like covering the tubes. They charged me a very reasonable $1 each for the tubes. But, they charged me an extra $100 for the 6 tubes in the case at $1 each.
Ok, this is my opinion, and other people might have had good luck with Jiasen. So, I paid $1160 for a case that is probably only worth about $400. My fault, my stupidity, but I can live with that because I DO like the case. The day BEFORE I bought this case from Jiasen (I didn't think they would accept my counteroffer of $900) I bought a really nice JFlowers 2 x 4 case from PoolDawg here in the U.S. It is model JF16 A02 and has the Deadstroke hand holding cards. I paid $488 with FREE shipping and am very happy with the case. After buying the case from Jiasen on eBay and staying in contact with them, I asked them how much this SAME Deadstroke case would cost me, and they didn't know what I had just paid for it from PoolDawg. They quoted me $760 retail and said they could sell it to me for $600 wholesale. I then asked how PoolDawg could buy the case from them and then sell it for $488 over here and still make money on it. They didn't have an answer for me.
Here's what really ticked me off. They asked me if I could get wood over here since I'm a Mickey Mouse half way decent quality pool cue maker myself, but don't sell any. Just keep them or give them to friends. I spent a lot of time trying to find them the wood they wanted and finally spent almost $300 for some ebony to send to them to see if the quality was good enough for them. I had to pay $100 to ship the wood to them. THEY STUCK ME WITH THE WOOD and wouldn't pay for it. On top of that they strung me along for over 60 days making me think they were going to pay for it. I went to leave negative feedback for them on eBay and then figured out why they strung me along. I didn't know it but now on eBay you only have 60 days to leave feedback. They knew this and strung me along so that I couldn't leave negative feedback. So, I guess THIS is my negative feedback.. Sorry for the length of this, and I hope I'm not out of line on this forum, but I felt it was worth warning people that MY OPINION is that Jiasen JFlowers cases are worth about 3 to 4 times less than what they are trying to sell them for. And, their customer service with me was terrible. Thanks.