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GoldCrown
Be Creative...play 1P

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10-09-2017, 07:03 PM

Meucci HiJack.....Oh baby I love this cue, $100 in 1980. Still have it. Had a white/green wrap. I changed it for fun.
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10-09-2017, 07:05 PM

Welcome Bob, and Budget Billiards. Good luck bringing Meucci back. Return to your roots. It's like riding a bike.
All The Best.
Joe P


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rjb1168
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10-09-2017, 07:47 PM

Hi Bob,
Welcome to AZB, so glad to see you here!
Regards,
Ray
  
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cuesblues
cue accumulator

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10-09-2017, 07:49 PM

I have first hand experience that the quality control at Meucci has been awful the last 15 years that I know of.
Things got better for a while around 2004 or 2005 when Barbara came back, but when cues are sent back for warranty repair Meucci should replace them but instead try to repair the cues.
These repairs take forever and are typically done poorly.
My suggestion in that I don't see the quality improving, would be to simply replace these defective Meucci cues, and don't try to repair them, you're not very good at it.

I just sold the Meucci original cue Meucci made for Danny Medina.
Terrific shafts
Welcome to the forum

☮️ Peace
Ted Brown


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Johnny Rosato
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10-11-2017, 10:57 AM

Had a JR-1, Jimmy Rempe by Meucci, (Originals), until last year when I gave in to a friend that had been begging for about 25 years. He finally hit the right number and I sold it, ($350). Big mistake selling it even if I had gotten double that. I seriously considered buying a new BMC Pro Series 3 but they were all priced over $100 and that's the absolute most I would pay considering that I truly believe quality would be a crapshoot!

Last edited by Johnny Rosato; 10-11-2017 at 01:26 PM. Reason: sp
  
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Drawback
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10-11-2017, 03:02 PM

As I've stated many times on this forum, I have always had great luck with all of the Meucci cues I've purchased over the years. I've bought them in pool halls, from personal friends at their homes, from Budget Billiards and from Bob, personally at his factory. Never had a problem with one of them.

Bob is a very friendly guy who is keenly interested in making sure his customers are satisfied. I own quite a few cues now and every once in-a-while I add to the collection.

The last time I saw Bob, Julia and Barbara, I played banjo and fiddle for them in the factory. We all had a little fun for a few minutes after Bob gave me a pool lesson.

They're wonderful people making a wonderful American product and I'm proud of them and their product.
  
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Johnny Rosato
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10-11-2017, 03:34 PM

Quote:
Originally Posted by Drawback View Post
As I've stated many times on this forum, I have always had great luck with all of the Meucci cues I've purchased over the years. I've bought them in pool halls, from personal friends at their homes, from Budget Billiards and from Bob, personally at his factory. Never had a problem with one of them.

Bob is a very friendly guy who is keenly interested in making sure his customers are satisfied. I own quite a few cues now and every once in-a-while I add to the collection.

The last time I saw Bob, Julia and Barbara, I played banjo and fiddle for them in the factory. We all had a little fun for a few minutes after Bob gave me a pool lesson.

They're wonderful people making a wonderful American product and I'm proud of them and their product.
Wow, that's great to hear Drawback, thanks. I'm sure a few others watching this thread will be tickled pink to know Bob is "keenly interested in making sure his customers are satisfied", especially a friend who bought a Meucci in the late '90's for about $450. He had owned Scruggs,Joss, Mali, Viking, and played only at home, (one-hole/straight pool). Cues never left yet the Meucci warped, rings, inlays popped within 2 years, he sent cue in & they "couldn't find it". Around Thanksgiving I'll be making my rounds at the graveyard & let him know about Bob's keen interest!

Last edited by Johnny Rosato; 10-11-2017 at 04:37 PM.
  
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Drawback
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10-11-2017, 04:22 PM

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Originally Posted by Johnny Rosato View Post
Wow, that's great to hear Drawback, thanks. I'm sure a few others watching this thread will be tickled pink to know Bob is "keenly interested in making sure his customers are satisfied"!
I seriously doubt he's a chameleon rotating independently from a lousy cue maker/repairman to a talented cue maker/repairman in the blink of an eye. He's an artist and one hell of a good one at that. He knows wood having worked with it the better part of his life and he knows design. He's been able to create some beautiful masterpieces.

With the amount of cues that have been made there is bound to be some that have some defects. (Like I said, I've been lucky). Have there been times that the repair has dragged on, perhaps many times over the years. He's tried to service what he creates and sells. Most of the problems associated with his cues are from improper care from owners, I'll bet on that.

But, yes, I'll stand by what I said. He's keenly interested in making his customers satisfied with their cues. He wants the return business.
  
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measureman
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10-11-2017, 05:02 PM

Quote:
Originally Posted by Drawback View Post
I seriously doubt he's a chameleon rotating independently from a lousy cue maker/repairman to a talented cue maker/repairman in the blink of an eye. He's an artist and one hell of a good one at that. He knows wood having worked with it the better part of his life and he knows design. He's been able to create some beautiful masterpieces.

With the amount of cues that have been made there is bound to be some that have some defects. (Like I said, I've been lucky). Have there been times that the repair has dragged on, perhaps many times over the years. He's tried to service what he creates and sells. Most of the problems associated with his cues are from improper care from owners, I'll bet on that.

But, yes, I'll stand by what I said. He's keenly interested in making his customers satisfied with their cues. He wants the return business.



Playng cue- Troy Downey
Back up cue - The Mighty Lucasi Cocobolo
Still straighter than 90 % of all Meucci cues ever made
"Russian Magic Chalk- good enough to steal".

Russian Magic chalk is the nuts.
Its so good my last and only cube was stolen off the table when I went to the bath room.
They left my $1000 cue but stole my chalk, how strong is that?


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The above quote by Softshot
  
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Drawback
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10-11-2017, 06:01 PM

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Originally Posted by measureman View Post
  
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10-14-2017, 03:23 PM

Quote:
Originally Posted by Robert Meucci View Post
Meucci Cues-The Standard Of The Industry
Back On Top

To all Meucci Cue players and those of you considering what cue to purchase, take heart, here are the facts:
Meucci Cues have been made exclusively in only five locations-
From 1963-1971-Chicago area north suburbs as BMC Cues.
1975-1979 Memphis, TN on Getwell Rd
1979-1997 Olive Branch MS (there was also a smaller satellite factory that operated in the late 80's and into the 90's in Senatobia MS, in addition to the Olive Branch facility)
1997-2006 Sledge MS.
2006-Present-Byhalia, MS. This is our current location.
Meucci Cues have NEVER been made in China, which has been falsely stated in this forum.
Unlike other manufacturers, such as Predator, Lucasi, Players, some lines of McDermott, Viking, and several other brands, Meucci Cues are totally made, in our shop, from raw lumber and materials to finished product, with the exception of the leather tip and the rubber bumper (side note-at one time, early on, even the rubber bumpers were made by my wife in her oven at home!)
FYI-In the last 42 months, Meucci Cues have won more prize money and more tournaments than all other brands put together, and that includes the so called custom cues that in some cases are just assembled from parts bought from suppliers, blanks, joints, joint rings, etc... We at Meucci make it all from raw stock, making us one of the only true custom cue makers.
We invite anyone interested in seeing our operation to come visit anytime, and like the last three years, I will be here to welcome you. Our address is 3709 Highway 302, Byhalia MS
Bonus FYI-Who are the players that are doing all the aforementioned winning you ask? Well, I'll be happy to tell you-how bout this list?
Loree Jon Hasson, Jayson Shaw, Dennis Orcollo, Skyler Woodward, Chris Lawson, Mike Massey, Max Eberle, Kevin Cheng, Corey Deuel, Devin Poteet, Dennis Hatch....the list goes on, my apologies if I left someone out. These players are going out with our cues and winning-not with specially modified one off cues, but cues just like the ones that can be purchased by anyone-our cues are built to perform, and each one is built that way-they aren't assembled and then over-modified to make them perform-we build each one of them to perform, and that's what they do. What was said in the past is still true to this day-One Ball Better.
In the interest of full disclosure, in 2006, we had a line of 6 cues designed by me and 80% manufactured in China, and we ferruled, tipped, and reshaped and finished the shafts here in our Byhalia plant. This was the Medici line of cues, and it was clearly advertised as 80% made in China, and 20% finished in our plant. 100 cues of each model were sold under the Medici label, and the decision was made to cancel the line due to inconsistencies in quality.
In closing, anyone on a forum like this can say anything they wish, with no facts or proof, and hide behind the anonymity of the internet-the less informed are allowed to say anything, true or false, mostly false....
But now you have the absolute truth about Meucci Cues.
Sorry Mr. Meucci but you imply anything negative said about your cues is either false or part of some conspiracy and I have a difficult time believing that. I've never used one of your cues but I've read so many comments on this forum, from so many different people, that are so consistently negative that I would not consider a Meucci. I have some friends at my local pool hall that play with and swear by "original" Meucci's from many years ago and even they say your products aren't what they used to be. I have to assume there is some reason for what seems to be a broad consensus that for at least some period of time you simply weren't on top of QC. I've seen CEO's that seem to want to argue with their customers before and while I understand you're proud of what you do at some point listening to what customers are saying rather than disputing them and being in denial may be a better way to go.


Playing cues: Schmelke R065 Cocobola Sneaky Pete and Lucasi LZL-14 limited edition with hybrid laminated shaft.
Both are better than I am but I fight the urge to buy more.
Pechauer JP02-N and McDermott G225 retired.
  
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Budget Billiard
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10-18-2017, 08:35 AM

Quote:
Originally Posted by Chopdoc View Post
Yes, very true.


You ave seemed to suggest there is some kind of conspiracy at AZB. [...]

Such resources require the reader to pars the value of information presented. We have people here that are collectors, cue makers, and more. Some are very serious Meucci collectors. We have people that had one bad experience with a Meucci 20 years ago for example and now are very vocal about it. That happens in any business. The reader has to decide the relative value of what is being offered.

[...]

Product reviews have been a major source of market manipulation. Companies specialize in providing fake reviews and other companies pay for those services.

What remains is that there have been complaints about the quality. They were not addressed on Mr Meucci's post, and they were not addressed on yours other than to imply that there is some kind of conspiracy.

I am a collector, not a dealer. Although I still play I consider myself a former player. I love my Joss because I have owned it since 1985 and played serious pool with it for years. But I have many cues now.

I enjoy the AZB community. Personally, I was thrilled to see a post from Mr Meucci. I hope to see more from him or a representative. One of the ways makers maintain a presence is by engaging communities such as this.

Meucci cues have a place in the heart of many. I think you need to believe that. In fact Budget Billiards seems indelibly tied to it.

When somebody says publicly they didn't get their cue back from Meucci, or they were sent the wrong cue three times, or there was something wrong with it and it wasn't fixed, it really looks bad when the complaint is met with silence from the maker and/or the distributor.

Most such posts invite comment from the maker or distributor.

Meucci and those that sell Meucci have an opportunity here in that regard.

This thread will not change what is seems to be endeavoring to change. An honest and forthright presence here will.

I can promise you this, I will continue to applaud Mr Meucci for posting. And I will continue to applaud you for posting. I will also be honest in any response that I might make to such posts.

I don't want to see American cue makers suffer in this market. There is much competition from Asia. I support the American makers.

More than that I support Mr Meucci as much as I do the other great names that built the American cue making industry.


.
I absolutely was not saying there is a "conspiracy", but very good marketing. I am attempting to put context to those coming to look for honest reviews. I think it is important for those new to the forum understand that this forum began to promote Predator products which was a major competitor of Meucci due to the fact that Meucci was the only cue maker whose claim to fame was that of reducing deflection and being on the cutting edge for technology in understanding how to accomplish this. He was the only manufacturer who addressed it at the time (since the early 70's). As such, this forum particularly attracted detractors and continues to have many of the early followers who are ready to shout down any poster who has anything good to say.

I encouraged Mr Meucci to post here and hope he will occasionally answer some of his competitors sneers as they applaud any bad review. He is not very computer literate and has only 2 people in his office. A bookkeeper and a sales rep. So, I doubt you will have an ongoing conversation on this forum. I only occasionally come to see what is on here when I hear from a Pro player, or a customer about a particular thread.

As far as trying to tie Budget Billiards to issues regarding the Meucci repair dept or any other manufacturer's individual disputes (sold by other vendors) only because we also sell their product... is just silly. We from time to time, have had disputes with other cue manufacturers over warranty issues on behalf of our customers and disagree with their denial of warranty. Disputes happen and we don't always agree with the manufacturer. We sometimes have to as a company provide repairs/replacements at our cost when the manufacturer does not do the right thing. It is why we have stellar reviews. For instance, I got a cue in from Saudi Arabia who wanted to have a Meucci shaft installed on a cue. The maker that is out of business. The cue was the thickest at the joint any of us had ever experienced (.910). Nothing would make this cue play better, it was a club... not even a Z3 or a The Pro Shaft. The cue needed to be cut down to a normal size. Meucci did not want to work on the cue. I told the customer I was going to send it back (our cost $70 shipping). Instead, we were instructed by the customer to send it to a small Cue maker. Two months later, the cue was returned to us to fit the new shaft. Looked beautiful, but warped as a snake. The small cue maker couldn't make it right. He did not have the acumen or the finances to correct his mistake (living hand to mouth). Rather, than worrying the customer. It was a $1200 cue. I took it back to Meucci, and they graciously helped us out...they took the cue apart below the wrap, recut the forearm and the cue is now perfect. Of course now we are coughing up the additional cost and are paying out more than we charged the customer...but it is a good customer. Still, the customer is frustrated with us, because the repair took 3 months.

I believe the free market has caused a major shift in the ability to manipulate reviews. If you know of reviews that are manipulated...I would sure like to know about it. Most websites these days are forced to use 3rd party reviews. In fact, Google rewards websites that use 3rd party reviews with higher ranking.

As far as Joss Cues. We love Joss cues. Hope to see a resurgence and prefer selling his brand over many others. Love Dan Janes...good people. We are agreed on American Manufacturers.

Last edited by Budget Billiard; 10-18-2017 at 09:10 AM.
  
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dug1903
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10-18-2017, 06:53 PM

I ve been playing with a Meucci since the 80's. Great stick.
I've also taken up 3 Cushion and was wondering if they would consider a 3C line.
Ain't nuthin' hits like a Meucci.
  
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Chopdoc
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10-18-2017, 08:39 PM

Quote:
Originally Posted by Budget Billiard View Post
I absolutely was not saying there is a "conspiracy", but very good marketing. I am attempting to put context to those coming to look for honest reviews.
Fair enough. But I was not the only one to see your comments that way ans use that term to describe it that way.

Quote:
this forum began to promote Predator products which was a major competitor of Meucci due to the fact that Meucci was the only cue maker whose claim to fame was that of reducing deflection and being on the cutting edge for technology in understanding how to accomplish this. He was the only manufacturer who addressed it at the time (since the early 70's).
This forum promoted it? I don't see it that way. My perspective might be different though as I havebeen here reading every day...for years.

In fact what you talk about regarding Mr Meucci and his shaft research has been discussed here extensively. Seriously, it has. Hand his work has been frequently duly credited.

Quote:
As far as trying to tie Budget Billiards to issues regarding the Meucci repair dept or any other manufacturer's individual disputes (sold by other vendors) only because we also sell their product... is just silly
I was referring to the archive of brochures and catalogs that Budget maintains. It is the best online resource for identifying and researching old Meucci cues.

I was not referring to sales or repairs in any way.

You might want to consider the perceptive of those of us outside your company and how we see it rather than dictate to us what we should see.

To me and MANY others, Budget is indelibly linked to Meucci because of the archive. In fact many are referred to Budget for vintage Meucci matters rather that Meucci himself.

In almost any post here about identifying an old Meucci, Budget is brought up, not the Meucci web site nor even Bob himself. If that does not make Budget indelibly linked to Meucci, then what does?

I meant the comment in an extremely positive sense by the way, and you seem to have taken it as a negative.

Quote:
I believe the free market has caused a major shift in the ability to manipulate reviews. If you know of reviews that are manipulated...I would sure like to know about it.
I am a former IT executive and still work a great deal with online resources. My own company is in fact tightly linked to internet. To that end I am very in touch with trends. Anybody in the web marketing industry knows that online review manipulation has been a real problem for years and there are in fact niche businesses that have been feeding that for years. It isn't anything new and has even invited federal attention and regulatory consideration.

I am personally unaware of specific incidents in the cue industry but it is in fact a widely known "dirty secret" in web marketing that online reviews are commonly and intentionally falsified. The general public remains swayed by them and generally unaware of the manipulation.

I don't have the time or resources to dedicate to researching the voluminous reviews in any industry, including pool cues.

Areas where I know such reviews have been heavily manipulated are in car sales, travel booking companies, hotel reviews, doctor reviews, hospital reviews, software reviews, PC reviews, and more.

Quote:
In fact, Google rewards websites that use 3rd party reviews with higher ranking.
Yes, they do.

And they have had little success in putting a dent in the manipulation of the third party reviews.

Quote:
For instance, I got a cue in from Saudi Arabia who wanted to have a Meucci shaft installed on a cue. The maker that is out of business. The cue was the thickest at the joint any of us had ever experienced (.910). Nothing would make this cue play better, it was a club... not even a Z3 or a The Pro Shaft. The cue needed to be cut down to a normal size. Meucci did not want to work on the cue. I told the customer I was going to send it back (our cost $70 shipping). Instead, we were instructed by the customer to send it to a small Cue maker. Two months later, the cue was returned to us to fit the new shaft. Looked beautiful, but warped as a snake. The small cue maker couldn't make it right. He did not have the acumen or the finances to correct his mistake (living hand to mouth). Rather, than worrying the customer. It was a $1200 cue. I took it back to Meucci, and they graciously helped us out...they took the cue apart below the wrap, recut the forearm and the cue is now perfect. Of course now we are coughing up the additional cost and are paying out more than we charged the customer...but it is a good customer. Still, the customer is frustrated with us, because the repair took 3 months.
I love this story.

There are numerous lessons here.

One is that when you stick your neck out in customer service you can easily get it lopped off. Sometimes knowing where to draw the line is hard. Personally, I go as far as I can. Rarely do I have any issue result, it ultimately pays off for me. But I am in a very different industry with a very different client base.

Another lesson is that often dealers get more attention from makers than those of us individuals out here. That can be a good thing or a bad thing. Meucci stepped up...but the customer was not happy in the end. As you say, it is a good customer, so in the big picture it may be worth the loss on the deal.

Do you think Meucci would have gone so far with that cue if some anonymous individual brought it to them? Less likely I think.

Quote:
I encouraged Mr Meucci to post here and hope he will occasionally answer some of his competitors sneers as they applaud any bad review. He is not very computer literate and has only 2 people in his office. A bookkeeper and a sales rep. So, I doubt you will have an ongoing conversation on this forum. I only occasionally come to see what is on here when I hear from a Pro player, or a customer about a particular thread.
I understand we might not see Mr Meucci here much. Dan Janes is not big on internet use either. He has posted a little here. I would assume many of the "old timers" are not big internet users.

Frankly, I am just glad to see at least one post from Bob Meucci. I am glad this pot got stirred.

Quote:
I think it is important for those new to the forum understand that this forum began to promote Predator products which was a major competitor of Meucci due to the fact that Meucci was the only cue maker whose claim to fame was that of reducing deflection and being on the cutting edge for technology in understanding how to accomplish this.
Regarding Predator. Well, as I said I am a collector now. But I am a former player. I think I know a thing or two about using a cue. I have had exactly one Predator. I won it off a guy while playing 9 ball with my old Joss. He didn't have the cash, so I took the cue. The cue is probably worth $500. I played it a couple times and then traded it here on AZB for a new condition McDermott from the mid-seventies as well as an old It's George case that needed refinished. I am sure the guy was thrilled with the deal. He felt he made profit. But I am extremely happy with the trade because in my opinion that Predator played like crap. It felt like crap. Nice 8 point full splice splice. Yes, it had low deflection. So what? I play with a Joss with ivory ferrules. I compensate for deflection. It is part of my skill set. And since there is no such thing as zero deflection it has to be part of everybody's skill set that wants to get anywhere in this game.

I am nobody really. Just a guy with an old Joss that digs cues. And I have about 85 of them now. I played. And I played such people in the way distant past with names like Nick, Mike, Efren, and such like that....but mostly not...

I am here for my pleasure. And I will keep it honest and keep it real. Why? Because it matters to me.

I have exactly one Meucci. A Meucci Original and it needs refinished. I am perhaps looking for another. But it has to be special, and it has to be a deal. I passed one up recently. It is a cool cue, but it is not "the one".

I look forward to Meucci being around for a long time. I expect the company to outlast me. I also expect there will be a few unsatisfied customers along the way, and I hope they post here. I enjoy the debate. Personally I don't get into it and bash Meucci as I have no reason to. But I certainly will support those who want to say what they have to say.

.


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10-18-2017, 08:39 PM

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Originally Posted by dug1903 View Post
I ve been playing with a Meucci since the 80's. Great stick.
I've also taken up 3 Cushion and was wondering if they would consider a 3C line.
Ain't nuthin' hits like a Meucci.
I highly doubt anybody is building custom cues to equal Meucci in any way, so I guess you are correct


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