Nice.....was driving truck few years back, on my way to a pickup, was on a rural highway in Wisconsin going through this little town and I saw the sign for Jacoby custom cues.....being a cue junky and guitar builder, I found a spot to turn all 70' if my rig around, csme back and parked on the opposite side of the street and walked over to the shop where I met Brandon. Absolutely nice young man, showed me a bunch of cues, the Taig lathes in backn told me about the company and the process they go through building cues. Was super impressed how friendly he was to an old trucker/pool junkie. I bought a shirt and hat, and about a year later, a Jacoby cue from a friend. Great people, great cues!