Thank you to TS Billiard supply for making my first SW purchase comfortable and easy. Literally replied in seconds. Asked if the cue had a roll, got right back to me not just with a reply but a video. Everyone is helpful before they get your money, how about after. Again with a fast response, here's your tracking. Four days later cue arrived so we'll packed it they could of dropped it out of the plane to me flying over. Cue was just as described. So happy.