While its nice that your BCA league is enjoyable for you, I think your logic here might have a slight flaw: because the APA is more than twice as large as the next largest league, you will of course hear LOTS more about APA than any other league, good and bad. Also, because APA is primarily a bar league, you will of course hear a higher percentage of opinions expressed by "bar clientèle" as opposed to "pool hall clientèle", which are different things if you know what I mean.
As stated by others, the league operator in a given area of the APA has a lot to do with the types of things one must "put up with" in order to enjoy the league. My APA area is fine. There isn't really much B level competition or above, but for a handicapped league it is very good overall.
KMRUNOUT
Tap,tap, tap! :thumbup:
I would like to echo all of KRRUNOUTs thoughts for my part of the world, as well.
The thing that amazes me in every APA-bashing thread is that the bashers never consider the effect of scale. The fact that APA is SO much bigger in scale and scope than all the others, probably combined, that there will ALWAYS be more occurrence of problems, by fact of simple mathematics. If BCA or any other alphabet soup variation got to be as big as APA is currently, we would hear just as many issues (though they might be different issues) as we do now with APA.
As to the "customer service" issue... Our LO here isn't the most gracious person I've ever seen. I personally have been in the customer service business and in management for over 25 years, so I'm familiar with the concept. After our recent Vegas qualifier tournament, I got to thinking about this where our LO is concerned. And how I'd be were I in his shoes. And I quickly realized that if you try to make everyone happy, you will soon end up with no one happy. Watching and listening to how pool players act, I realized that the LO has to remain distant to a certain degree, and to maintain a level of detachment in order to have a smoothly run operation. I f the LO is to start listening to each and every situation, and to start coming up with a case-by-case judgment, he will A

quickly have a nervous breakdown, and B

never have a consistent base-line for the rest of his territory. So yes, the well-run League will have an LO that may seem a bit too business like, and perhaps a bit less-then-friendly demeanor at times. It has to be the only way to make it work.
All this having been said, I realize that there are no doubt some areas where APA isn't being run reasonably. That is too bad. That doesn't make APA in general a bad thing, but it sure does show that an individual LO isn't doing the right things to make his business grow, and to thrive. Try to make constructive comments to them in a rational, civil manner, and if you don't see changes made to your satisfaction, show them with your dollars by going to another option. You might also inform them why you are no longer participating, again in a rational, civil manner. Perhaps that might illicit change in the future.