Prulhiere cue review

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Hired Guns

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Prulhiere cue review - with updated pictures

I created this account specifically to write a review on Brian Prulhiere and the cue I received from him. We were in contact via email since day one and everything is clearly documented.


I have been playing for about 10 years and own two Schons, a Predator, Meucci, McDermott and two Braden customs. I feel my review is honest and fair.

I found Brian on eBay and contacted him on September 19, 2012 to make me a cue. I chose a standard 4 point for $225. He estimated 6-8 weeks. I received it on March 8, 2013. I wasn't concerned about the wait as I already have cues to play with. The problem was he made it out of the wrong wood. The workmanship on the cue was very poor and it had a wobble on the butt and the shaft. There were very bad scratches on the wood under the varnish.

I sent the cue back and we agreed on something else and he quoted me 3 weeks. I knew it would take longer so I would email him once in awhile just to follow up.
Luckily I did follow up as apparently he mailed it to me and it came back to him and instead of contacting me he proceeded to post it on eBay. I finally received the new cue on August 9, 2013. This is almost 11 months from the first day I contacted him.

First off I clearly stated I did not want silver rings...this cue has 4 of them, three on the butt and one on the shaft. I also know why the cues are so cheap, he uses thin wood veneers instead of solid wood as you can clearly see the lines where they join. I repeat WOOD VENEER!!! The finish is better than the last cue but there are still visible scratches on both the butt and shaft. There are also dings on the butt as well. You can see gaps on the "veneer" on three of the four points as well as above the silver ring on the bottom of the butt. I also asked for a break tip and ferrule, which he did not put on.
I think the worst part is the hole in the veneer on the handle about the size of a BB where you can see the piece of wood behind it.

These are not underpriced cues, they are cheap cues with cheap wood veneers to cover it up and make it look nice. Who knows what is hiding under the veneers and what it's actually made of. It looks good in a picture but not in person.
If anyone is considering purchasing one and lives in Ventura County and would like to take a look at this I would be happy to show it.

Brian is a nice guy that made me a wrong cue and tried to fix his mistake. I feel he either does not pay attention or simply does not care about his work.

I can not recommend a Prulhiere cue to anyone and would advise anyone to save their money and put it towards something else.
 
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The pictures in the original post were from Prulhiere....these are how they cue really looks.
You are looking at the hole through the veneer where you can see the wood behind it.
 
This is what he sent me in March on how the cue was suppose to look like which is why I went with the cue instead of getting my money back. No rings, no extra wood in the butt and no white cap.
 
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Thanks for the information. I guess this explains how he can offer exotic wood cues at such low prices.

Tell us, did you have any conversations with him about his construction techniques using thin wood veneers over a core or did he just present his cue construction as cored exotic woods? I could accept wood veneers over a core, IF the cuemaker was upfront about it. Of course then I would not pay over 125 dollars for the cue. I have in a feeling you were mislead in this case.

I suppose the final proof to all of this is to cut one of his cue in half lengthwise to see the X section. I wonder if any owners of his cues would be willing to do that and post the pictures and a review.
 
You weren't duped. You didn't even tell me you had a problem. Then you tried to blackmail me by emailing me "I will pull this review when I get my money." Where is the email you sent me about having a problem with this cue? Oh, wait....there wasn't one, I had no idea. You don't blackmail someone that way. You threaten to post it first then if you don't get your money you post it. You kind of lose the effectiveness of the whole blackmail thing when everyone has already read it. At least Texasguy has a legit complaint. You are just an idiot.
 
So you tell your customers that the exotic wood in their cues are thin veneers glued on to a core?

prulhiere cues said:
You weren't duped. You didn't even tell me you had a problem. Then you tried to blackmail me by emailing me "I will pull this review when I get my money." Where is the email you sent me about having a problem with this cue? Oh, wait....there wasn't one, I had no idea. You don't blackmail someone that way. You threaten to post it first then if you don't get your money you post it. You kind of lose the effectiveness of the whole blackmail thing when everyone has already read it. At least Texasguy has a legit complaint. You are just an idiot.
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Look, the nay sayers will keep posting trying to get me to convict myself. Honestly, it doesn't even bother me anymore. Where were these posters at when people posted good comments about my cues???? Oh, that's right, it isn't near as much fun to be nice or positive. The gang up band wagon is a blast.
 
With an attitude like that good luck selling another cue.

Again, you have admitted to constructing cues using sheet veneers over a core in another thread, the thing is HAVE YOU TOLD YOUR CUSTOMERS OF THIS?

As far as good comments, I take that with a grain of salt, some people don't have any idea what is involved to make a cue. Selling these cues cheap on ebay supports that.

prulhiere cues said:
Look, the nay sayers will keep posting trying to get me to convict myself. Honestly, it doesn't even bother me anymore. Where were these posters at when people posted good comments about my cues???? Oh, that's right, it isn't near as much fun to be nice or positive. The gang up band wagon is a blast.
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Tony, that doesn't even make sense. So you would rather me be setting in a corner crying now? My attitude is this. Go through old posts and see the level of crap I have had to deal with here. My comment of being over it is just that. I can't let this ruin my day or life as I have way more to worry about. My attitude is fine. I do not respond well to someone trying to blackmail me as the OP. He never sent me an email to let me know there was an issue. He made this post then said he would pull it when he got his money. So how much is this OP really looking out for the other consumers? He is willing to take down this info for price? How many posts does he have here?....(12)look for yourself. Is this a fair and honest review when the whole point was to corner me? You ask about my attitude? Please
 
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Cry in the corner?? WTF

I think you need to grow up a bit. Maybe customer service is not your thing.

It looks like you tried to do right by the customer by sending him the style o cue he ordered. The big issue for him is the use of the sheet veneers. He only found out because you did not do a good job matching up the grain. I guess the question remains if he had not noticed would you ever tell him?

You really need to be upfront with the customer and tell them look the reason I can sell these cues so cheaply is because I glue sheet veneers of exotic hardwoods over maple core.

You get the look, at a reduced price.

I am sure that if you are upfront people will respond and life will go on.

However you have been deceptive and evasive in these review threads. Who wants to deal with that....

prulhiere cues said:
Tony, that doesn't even make sense. So you would rather me be setting in a corner crying now? My attitude is this. Go through old posts and see the level of crap I have had to deal with here. My comment of being over it is just that. I can't let this ruin my day or life as I have way more to worry about. My attitude is fine. I do not respond well to someone trying to blackmail me as the OP. He never sent me an email to let me know there was an issue. He made this post then said he would pull it when he got his money. So how much is this OP really looking out for the other consumers? He is willing to take down this info for price? How many posts does he have here?....look. Is this a fair and honest review when the whole point was to corner me? You ask about my attitude? Please
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Just like I said, I created this to let people know my overall experience with you and your cue. The money won't hurt me, I already wrote it off as a loss, but the honest reviews and your attitude will hurt you.
Your cues are a shit and you know it and your are a con man for false advertisement to say the least. You won't respond to comments because you know they are true.
 
Yeah, I am done with this it is like talking to the wall. He just does not get it.




Hired Guns said:
Just like I said, I created this to let people know my overall experience with you and your cue. The money won't hurt me, I already wrote it off as a loss, but the honest reviews and your attitude will hurt you.
Your cues are a shit and you know it and your are a con man for false advertisement to say the least. You won't respond to comments because you know they are true.
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