I made a purchase from overseas at Cornerstone Custom Cues Mr. william grassley for a Gina cue as of Oct/2014, upon payment completion and due to a past confiscation record, I requested the package to be sent a friend in US, not only he didn't follow my instruction, but insisted on sending the package overseas, which lead to another confiscation and lose of my investment.
I then inquired 10 or more email to Cornerstone, asking if this package to be release and returned to the sender through proper legal procedure, but all I got was silence, no replies whatsoever, until a letter of confiscation was finalized by Apr/2015.
So, to resolve this issue in a civil manner, and to minimize my lost and part take his responsibility of negligence, I amicably asked Cornerstone to split the total cost for this purchase, which I thought was a very reasonable request since package never left US soil. Once again, I was left in the wind...no response, no reply! With Mr. Walton sincere effort to help me rescue the cues The responsible attitude hundredfold difference compared
This thread is to expose and warn all foreign buyers about the negligence and irresponsible, poor business etiquette of Cornerstone Billiards, beware of your investment, or purchase from such seller!!!
R-Y Hung
I then inquired 10 or more email to Cornerstone, asking if this package to be release and returned to the sender through proper legal procedure, but all I got was silence, no replies whatsoever, until a letter of confiscation was finalized by Apr/2015.
So, to resolve this issue in a civil manner, and to minimize my lost and part take his responsibility of negligence, I amicably asked Cornerstone to split the total cost for this purchase, which I thought was a very reasonable request since package never left US soil. Once again, I was left in the wind...no response, no reply! With Mr. Walton sincere effort to help me rescue the cues The responsible attitude hundredfold difference compared
This thread is to expose and warn all foreign buyers about the negligence and irresponsible, poor business etiquette of Cornerstone Billiards, beware of your investment, or purchase from such seller!!!
R-Y Hung