If you're thinking about having Brent make a cue for you.... DO IT! Ran a 4 pack right out of the gate. Best hitting cue I have ever had, and that was painful for me to say as an avid Madison Bob fan since 2001. Brent is the best there is to deal with. He kept me posted on the progress with lots of pics, and any updates I needed to know. I've dealt with lots of cuemakers, and he is the by far the best. He will be making my next cue as well.