See, I'm not the type of person to buy such a cue. I care about playing and I'd rather have a plain jane cue (like I do now) that shoots great. Why pay $3k for a stick that shoots no better than a $600 one? In other words, it's different markets, a fancy cue has to look perfect, even if it plays perfect, it plays no better than a cheaper cue without inlays. You are literally buying art, not a utilitarian tool.
Pool tables... yeah you want it to look perfect, especially if you dropped $$$ on it, but a pool table is not a work of art. It's utilitarian. If it plays good I could let a lot slide on the looks department. I'm not talking OP's experience, just in general.
Not a better man, just one broken enough to know I can't worry about everything or I'll go nuts.
I would probably return it, but I'm not the type of person to buy high end cues. I'm more utilitarian in most things. I like plain cues, probably a good thing because I can't really justify the extra funds for looks on my budget.
I'm not cheap per se, but I don't like spending for looks.
I agree, I don't think OP did anything wrong, but it may have been a good idea to talk to them first, but it's probably because I know the drama that can exist here.