I have a client that really wanted to try the Techno-Dud on his cue and I figured I would try one on my cue as well. He wanted to use it to play in a big local tournament this weekend, so I placed the order last Monday and paid for 2 day shipping.
On Thursday I still had not received the order so I emailed them because the tracking showed it had not even been shipped.
I got this response from them "My apologies Tom, Tips are always in stock and looking at your order it is showing printed but nothing past that. All I can assume is stamps didn’t actually print the label which we have happen a few times each month. I can refund you since we missed getting them out in time or can ship them today…."
I replied to them that yes I would like them to ship my order ASAP.
Today is Saturday and still no order... Of course my client is pissed at me....
On Thursday I still had not received the order so I emailed them because the tracking showed it had not even been shipped.
I got this response from them "My apologies Tom, Tips are always in stock and looking at your order it is showing printed but nothing past that. All I can assume is stamps didn’t actually print the label which we have happen a few times each month. I can refund you since we missed getting them out in time or can ship them today…."
I replied to them that yes I would like them to ship my order ASAP.
Today is Saturday and still no order... Of course my client is pissed at me....