I recently got a new Joss Cue and I wanted to get the shaft retapered so I emailed Dan Janes. He told me come by his shop and he would take care of it for me. So I drove to Towson yesterday with my brother and met Dan at the Joss shop. He retapered my shaft and replaced the tip for me while I waited. Before he went to the back he handed my brother and I some cues and said why don't you shoot on the table in the lobby (a very nice old brunswick table). He finished my shaft pretty quickly and the he spent almost an hour talking about cues and showing us some custom cues he was working on. He explained a lot about how he makes his cues and why he does things a certain way. He even gave us a couple t-shirts. I have a new found respect for Joss Cues and Dan Janes.