Quick Reply:
Bencho, the case should fit 31" easily. There is a misprint on the CueSight website stating that the case fits 32". That will be corrected.
I just spent about 30 minutes testing the case capacity to be sure of what I am going to say here. It was mentioned that one should purchase an Engles to "solve" this problem.
The cases I have for testing is a GTF Storage case 2x4 with no pockets and an Engles 1x2 that I purchased on AZ.
I will post pictures a little later along with a short video I just did.
I used a Sneaky Pete that measured 31.5" with a joint protector and I taped another joint protector to it to make it a total of just over 32".
The results are that the GTF case was able to close and stay closed with the 32" length cue butt inside and the Engles could not close and was lacking just over 1"
All of the cases we build are meant to hold up to 31.5". GTF claims 31" just to be on the safe side.
If there is a problem where the case is not holding a 31" total length part easily then we need to look at why this is and not just assume that the cases are all that way. The case must be loaded a certain way in order to insure that all parts fit. That could be a problem. There could also be a problem with the liner being twisted or pinched and thereby not allowing the cue part to go down as far as it should be able to.
I will be glad to troubleshoot any such problems. I do however want to clear up any misconceptions about what the official and real capacity of a GTF case is.
It is 31"
Also it is very important that I clear up any misconception that the snugness of the case can harm the cue. There is no way that the shaft can be bent when it is stored in a GTF case properly. The lid does not and cannot exert enough pressure to bend the shaft.
In every GTF case there is about a half an inch of foam rubber padding in the top and in the bottom of the case. This padding is there to allow the cue to be held snugly in the vertical position and reduce excess movement.
IT is 100% impossible for the case to exert enough pressure to warp or bend a shaft or butt.
Try this simple experiment. Put the tip of your shaft against something hard like the carpet and push straight down on it from joint section. You cannot bend it easily. Turn the shaft over and do the same thing. You will quickly see that you must exert much more force than the case is putting on the shaft and you still will not be able to bend the shaft.
The parts in a GTF case are held in a cushioned environment - the force is very gentle and any resistance comes from the foam rubber padding and is not harmful to any part of the cue.
Anyway, that is the correct information regarding this issue. As I said I will edit this to upload pictures and a link to the video when I am able to upload them.
Pictures:
#1: This picture shows that the two cases are nearly the same height and that the lip of the body is at nearly the same height. It also shows that the cues are of normal length of about 30" total from bumper to tip. The sneaky pete shown is at 31.5" - later for the video I taped another JP to it upside down to make a 32" length.
#2. This picture shows the standard length cues in both cases and that both of them allow the cues to sit naturally at roughly the same height. In the video I show the compression of the GTF case that gives the cues another .5" of padding at the bottom.
#3. This picture shows that the lids are roughly the same size and that the Engles has about 1/4" more room in it than the GTF when the foam rubber in the GTF lid is not compressed. When the foam is compressed than the GTF has more room.
The next edit will be to provide a link to the video demonstration because that is the only way to show that the same cue at 32" WILL FIT in the GTF but NOT in the Engles.
John Barton - maker of GTF cases.