Ripped off?
- Thread starter nick serdula
- Start date
animatedvmaker
Banned
Yeah, that is the thing. Opinion vary, so a very picky buyer should ask for really good picks, or a really good video.
Good pics and a good description of all flaws, if dealing with a cue of that high of a value.
animatedvmaker
Banned
Nick is a very nice, and honest buyer. He purchased an It's George case from me, and sent me a personal check through the mail. I did not have a bank account, but was able to cash it, because it was a major bank, that was also local to me. Anyways, I sent him the case, and he was happy with it.
Really nice guy. Just old school, about the way he pays for items though.
I assume that the seller thought that there was nothing that Nick could do, if he did send a check.
When ever sending payments through the mail, I always liked getting a Postal Service money order, if the seller would not accept paypal, because at least with those, you can file a Fraud report through the Postal Inspector.
I am not sure if anything can be done with a Personal Check Payment.
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animatedvmaker
Banned
Several months ago, I purchased a cheap cue for like $50, and paid through paypal via paypal invoice (so Goods and Services). The seller never shipped, so I filed a paypal complaint. Then about a week later, the seller refunded me, but it was through her bank account. She had no money, or not enough money for the refund in her bank, so the refund failed. Called paypal up, and they told me that they tried, but nothing could be done to get me a refund, and that I should try to get a Chargeback through my credit card company. I used a prepaid debit card though, so that was not an option.
Long story short, I was eventually able to get a refund, by talking to whoever had the most power over in customer service, but it was such a pain to get that refund, and I had called back so many times, about once a week, that I had almost given up any hope of getting my money back.
And this was just $50 that paypal was giving me so much trouble over, on the refund.
Point is, that if paypal is unable to get that money back from the sellers account, or bank account, then they have no other way to help you with getting your money back.
I will never pay any seller through paypal again, unless I know they are an honest seller, and I have references, because Goods and Services payment is no protection either. Paypal does not hold that money from the seller. The seller can withdraw it, and spend it as soon as you send them that money.
animatedvmaker
Banned
Wow, that is horrible. I wonder how bad the warp is in the butt. I heard that warps are very hard, and very expensive to repair, and not guaranteed to be perfect after the repair.
animatedvmaker
Banned
That reminds me of one time when I sold a really nice Schon with 2 shafts on ebay. I did not realize that one of the 2 shafts was warped, but felt that the buyer got the cue for such a low price anyways (which was around $400, for a Schon that most sellers would have asked a lot more money for), that I would rather have the buyer send the cue back to me for a full refund, then to send him a $100 to try to find a replacement shaft for the warped one. So, I only offered a full refund, if he sent the cue back to me, and he decided to keep the cue. It is one of those things that I still feel really bad about, but I felt like the buyer still got a great deal on the cue, even with 1 straight shaft, so I was only willing to offer a full refund.
He kept it because he stole it, and he knew it. Don't feel bad. He was trying to bleed you for money back
Was the seller from AZB, Facebook or eBay?
TheCueHunter
Banned
Nick sold me a Scruggs one time with supposed 2 original shafts. I got the cue and one shafts was so far from original, or even a Scruggs shaft it wasn’t funny. I told him...he said he put the wrong one in the box, but already sold it and it was tough luck because he gave a great deal.....I have no sympathy.
Paying with a credit card or Paypal is not like a check, you just can't "stop payment" on it.
Mike is absolutely right about this. Credit card companies and Paypal will cover you under certain circumstances, like for example, an item is not received or is materially misrepresented (ie. fishing pole is actually a toothpick with a string) but satisfaction with the quality of the item is not in play.
If there is a possibility of returning an item, determine the policy in advance. That's the deal you go by. That's your contract. Was Nick taken? Maybe. Not all sellers have an idea of how to check a cue for straightness or even what straight is. The seller should take it back but can't be forced to do so without a court order.
3rd Party Escrow Avoids Lots Of Problems
It is transactions like this that sadly remind me how nice it would be to use a 3rd party escrow to ensure
everything is as described and the cue’s authenticity is confirmed as well. It adds some delay & addt’l
minor out of pocket costs to the buyer but when you are spending $2k, and often times more, the added
expense is well worth it for peace of mind and assurance that the cue passes muster before you get it.
It is transactions like this that sadly remind me how nice it would be to use a 3rd party escrow to ensure
everything is as described and the cue’s authenticity is confirmed as well. It adds some delay & addt’l
minor out of pocket costs to the buyer but when you are spending $2k, and often times more, the added
expense is well worth it for peace of mind and assurance that the cue passes muster before you get it.
One time I sold a pretty rare Huebler custom shop Ivory Chess cue that was brand new, at a low price. When I was checking it for shipment, I realized it rolled with a pretty bad wop wop- although when I checked beore it was pretty straight. I was horrified and emailed the buyer. He said he still wanted it so I cut the price by a lot. Turned out I had cross threaded the stupid nylon insert. He had it fixed and we were good. But the case that came with it smelled like cherry cigars. That guy still wanted it too. That was one of the worst sales I ever had. The guy was so nice about it, I felt like a total jerk. I offered his money back but he just kept it and tried to get rid of the smell, I guess for several years, but as they say "no cigar".
Sometimes sales are just snakebit.
Sometimes sales are just snakebit.
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The world comes full circle
I’m not sure a credit card backup works. It normally doesn’t here across the pond. To avail yourself of what we call the Section 75 protection, there has to be a direct creditor-customer-supplier relationship. Paying via an agency is specifically excluded. Paypal is not a supplier but a payment agent so if you are putting in your CC details into paypal to pay, the direct debtor-creditor-supplier relationship is broken and it therefore kicks you out of the s75 mechanism. An exception to this is where a buyer uses Paypal Credit or where a seller uses paypal as an acquirer (which means it acts as a traditional payment processor).
You will have to check the US position on this.
Is there a Financial Ombudsman or similar in the US ?
Even if one paid with a debit card, a chargeback option may still be available.
Sent from my iPhone using Tapatalk
That's Karma......
Why would anyone use F/F when purchasing a cue through Paypal from an unknown...? Not a real bright choice. I would like to know who the seller was. Is it a secret?
If it was done through FB, I would be damned sure that everyone knew what they are dealing with, with Mr. Banana.:frown:
Yeah, that's about par for the course
there is always more to the story when only one side presents it.
but as we all should know it is buyer beware and unless you have it in writing you have no recourse for anything that happens during the sale once you receive the goods.
if what the cue hunter said was entirely accurate then nick got the same as he gave out but worse as he acknowledged his mistake and didnt rectify it. just justified it by saying you got a good deal.
as said do a third party escrow and if you dont,, certainly make the transaction so you have some way to negate it. and if you do f&f with pay pal, you are cheating them and deserve what you get.
but as we all should know it is buyer beware and unless you have it in writing you have no recourse for anything that happens during the sale once you receive the goods.
if what the cue hunter said was entirely accurate then nick got the same as he gave out but worse as he acknowledged his mistake and didnt rectify it. just justified it by saying you got a good deal.
as said do a third party escrow and if you dont,, certainly make the transaction so you have some way to negate it. and if you do f&f with pay pal, you are cheating them and deserve what you get.
of course not its just a trusted person or a small company that helps give both parties an unbiased decision. the either party can with draw before the money is sent out.
if they were bonded and responsible you would pay way more than you would want to.
basically if you want to be completely protected buy in person or from a real store.
people buy off the internet from strangers because they are trying to get a steal.
and they pay f&f because they think they can cheat paypal out of their commission for their service to you.
if they were bonded and responsible you would pay way more than you would want to.
basically if you want to be completely protected buy in person or from a real store.
people buy off the internet from strangers because they are trying to get a steal.
and they pay f&f because they think they can cheat paypal out of their commission for their service to you.