my OB tip broke iff

madhatter44 · Apr 30, 2016

Please view my last post on this thread. All is good thanks to OB

Last night while breaking,with my OB Control break shaft the tip broke off with a small piece of the ferrule.
Should I just try and glue it back on or return it for a replacement.?
Has this happened to anyone else?
I wasn't even breaking hard.
I love the shaft by the way .

john coloccia · Apr 30, 2016

Definitely don't just glue it back on. The ferrule is no longer doing it's job, i.e. keeping the shaft from splitting.

GoldCrown · Apr 30, 2016

Contact OB. I'm sure they would like to know about it. My guess is they will repair or replace.

M.G. · Apr 30, 2016

Is this the original tip?
To me it looks like the carbon fibre pad below the tip is missing that common with the wooden ferrules.

Definately return it, you'll only do more damage.

Cheers,
M

RichSchultz · Apr 30, 2016

Shane will take care of you!

erhino41 · Apr 30, 2016

They didn't glue the tip properly. Only the middle of tip and the outermost edge were glued. That ferule never stood a chance. Basically most of the impact force went straight to the ferule. Having nowhere else to go the unglued portion of the tip expanded outward exerting tremendous sideways force to a material that was designed to absorb direct downward force. Had the tip been glued evenly and fully along its entire surface I don't suppose this would have happened. I way be wrong, though, I don't have any experience working with this material. If you bought it new and know it is the tip that OB put on it, i would definitely contact them.

cuesblues · Apr 30, 2016

It looks like a flat laminate not the new OB plus.
How many tips have been put on the same carbon fiber pad?
Is it a carbon fiber pad from or just a fiber pad, and did you break with it

Peace
Ted

Hits 'em Hard · Apr 30, 2016

cuesblues said:
It looks like a flat laminate not the new OB plus.
How many tips have been put on the same carbon fiber pad?
Is it a carbon fiber pad from or just a fiber pad, and did you break with it

Peace
Ted

That OB Control shaft is of the new design. And unless I'm blind, I see that the bottom layer of the tip is thicker than the others. I would bet that's the pad. So unless there has been a tip replacement, which I doubt. Send the shaft back to OB and ask for a new OB Control shaft instead of that one being fixed.

cuesblues · Apr 30, 2016

Hits 'em Hard said:
That OB Control shaft is of the new design. And unless I'm blind, I see that the bottom layer of the tip is thicker than the others. I would bet that's the pad. So unless there has been a tip replacement, which I doubt. Send the shaft back to OB and ask for a new OB Control shaft instead of that one being fixed.

I didn't notice that it was new
In that case, OB will replace it for sure through the distributor that sold it.
They are real good about that stuff

madhatter44 · Apr 30, 2016

Thanks guys for your replies and advise.
I guess I will reach out to OB.
Only have it about 2 months. I purchased it from Seyberts and it is the original tip.
I did not notice a fiber pad being under the tip.If there was one I have no idea where it is now.

madhatter44 · Apr 30, 2016

cuesblues said:
I didn't notice that it was new
In that case, OB will replace it for sure through the distributor that sold it.
They are real good about that stuff

I just spoke with Seyberts and they said it is warranty issue and I have to contact OB.

KRJ · Apr 30, 2016

Yikes... I'm sure OB will take a look at this. Please tell me the Magic Chalk was unhurt in his horrific shooting accident

madhatter44 · Apr 30, 2016

ChicagoRJ said:
Yikes... I'm sure OB will take a look at this. Please tell me the Magic Chalk was unhurt in his horrific shooting accident

RJ

I don't know why I did not consider that. It was the Magic Chalks fault... 43rd consecutive break without re-chalking. We now know the limit is 42 before breakage of a ferrule.

bdorman · Apr 30, 2016

ChicagoRJ said:
Please tell me the Magic Chalk was unhurt in his horrific shooting accident

I suspect the Magic Chalk created more "grip" than the ferule could stand

The good news is that his cue ball is still spinning.

madhatter44 · Apr 30, 2016

ChicagoRJ said:
Yikes... I'm sure OB will take a look at this. Please tell me the Magic Chalk was unhurt in his horrific shooting accident

RJ

I don't know why I did not consider that. It was the Magic Chalks fault... 43rd consecutive break without re-chalking. We now know the limit is 42 before breakage of a ferrule.

Zivan1967 · Apr 30, 2016

madhatter44 said:
Last night while breaking,with my OB Control break shaft the tip broke off with a small piece of the ferrule.
Should I just try and glue it back on or return it for a replacement.?
Has this happened to anyone else?
I wasn't even breaking hard.
I love the shaft by the way .

Do you dig the cue into the table when you break? I had this happen to me except the ferrule stayed intact and only the tip/carbon fiber pad came flying off with some of the wood from the center. The side pressure from digging the cue down on the break can have this result, I just glued the tip back on since it lined up perfectly and haven't had any further issues.

I have however stayed away from experimenting with my break lol.

Ak Guy · Apr 30, 2016

Seyberts?

I have ordered a shaft from Seyberts before and they made another promptly as the length was wrong. If they put the tip on your shaft I would tell them what happened and see what they say. If it came from OB with a tip then I would send it to OB for a replacement.

I wonder if that is not a faulty ferrule?

madhatter44 · Apr 30, 2016

Ak Guy said:
I have ordered a shaft from Seyberts before and they made another promptly as the length was wrong. If they put the tip on your shaft I would tell them what happened and see what they say. If it came from OB with a tip then I would send it to OB for a replacement.

I wonder if that is not a faulty ferrule?

The tip was the standard tip that came with it from OB

shanesinnott · Apr 30, 2016

madhatter44,

Sorry to see that this happened to your shaft. Please go to the warranty section of our website and follow the instructions on that page to send it back to us and we will get you taken care of: https://www.obcues.com/pages/Warranty.html

Apologies once again. Let me know if you have any questions.

toga.roche · Apr 30, 2016

shanesinnott said:
madhatter44,

Sorry to see that this happened to your shaft. Please go to the warranty section of our website and follow the instructions on that page to send it back to us and we will get you taken care of: https://www.obcues.com/pages/Warranty.html

Apologies once again. Let me know if you have any questions.

Look at that....that's some great customer service. If my phone broke I highly doubt the President of Samsung would try to help solve my problems.

my OB tip broke iff

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