I've been to the shop twice. Owned around 10 CC cues over the past couple years. At first, their cues were bullet-proof; I've sold a few of the earlier cues and wish I hadn't. Their primary cue-maker left about 1.5-2 years ago. Since then, IMHO the cues have gone down-hill. If you find a good one, it'll play as good as any cue on the market. Unfortunately, I don't think they are as consistent cue-to-cue as they should be. BUT, if you find a good one, you find a killer playing cue.
Just my 2 cents. Best of luck. :thumbup: