Glen,
Since we have never met before and I'm not sure about your education or accomplishments either in business or life, I will leave our conversation to the matters at hand and I think based on your writing style, you should stay away from the education business.
I want to clarify your response so at least they are accurate with facts and not just your opinions.
First, I'm not talking sales at all, I'm talking technical facts about a product and its attributes to how it will be used and applied. Remember we are not a one trick pony at Championship, we make both Worsted and Woolen style cloth and we sell to all segments of our industry and that include the Coin Op market which has completely different needs than the Home or Commercial.
There is a tremendous amount to be learned from the construction of the cloth. Perhaps the same way Sears makes Craftsman tools to feel a certain way in the hand of a mechanic, well so does Mac Tools and Snap on and they all feel different in the mechanics hands yet they all can be used to work on cars. It takes the manufacturer to explain why they designed their tools that way. How they are used is up to the mechanic. We are educating mechanics or how our product will react to their tools or hands when its installed.
BTW. we sell the longest lasting cloth and it plays extremely well throughout its extended life, something our competition cannot boast about, certaintly not two years later. Thanks for the back handed durability comment.
On the subject of being the first guy to do something, congratulations but Al Conte was doing these seminars before you got out of diapers and he never needed to take credit for HIS idea. Championship is trying to offer our most important relationship, the installer, a chance to spend time with factory representatives and fellow installers to help dispel some bad rumors that guys like you present. I would expect anything that comes from you to be the gospel about Simonis or Diamond but how can you be an expert on Championship when you've never met us or asked a single question about our cloth or its attributes. Even doctors take additional education classes when new procedures or drugs hit the market. That's what this is all about, educating our customers about our products attributes.
I do not need an installer on my staff, I need experts on my product and guys that can help the installers when they need answers or advice. We connect them to other professionals in the field. We use some of those professionals to teach our hands on portion of the class. I would think that Mike Serra would take some exception to your comments about installation the same I would if you spoke to me about yarn size and denier or picks and ends.
We teach these classes so we can get all installers on the same page about installations. End to end or side to side is something that Championship is not responsible for but we are trying to set the industry in the right direction on our products.
The fact that you make statements like you did, only shows me what you want to impress me with your knowledge of our product. Did you gain that knowledge by attending our class? No so its all your opinions now or its what you want to show off to your friends about. Gain some real knowledge from those that built it and then get your facts straight,
The fact that you see bad installs in the market to criticize is the exact reason we spend so much time and money to travel the country and help installers. I guess that Sales again. Thanks to our efforts, our sales have put us at the top of the cloth food chain in our markets.
Its great to have your name on tables and tournaments but its even better to meet and teach those that use your product how its made and why.
I'm sure when others follow, we will not be bragging that we were first or second but rather excited that others are doing something positive for our industries most important liaison which is the installer.
How long something lasts and how well something plays is up to the room owner and not our opinion again.
I think you might want to check with your educated friends before you publish your next video disparaging our name or product. Just some advice from an educated and experienced business man with no formal sales training.
:thumbup:
