John Barton (JB Cases)
- Thread starter AMoney
- Start date
Good looking pup there! Grats!
Now if you would please make the time to work on my case I would appreciate it. Just show me some dust. Delivery can be when you make it back to the states! Of course I need to see what you plan on making since you have teased me like no other on how awesome it will be! Oh and a price would be nice. I will have to turn in a PO to the wife and see if she salutes!
Give me hope! lol!
Ken
I have waited since April of last year. Time to bump these requests up until they are answered.
Ken
John, I could end all your problems..Hire me, as your man Friday !..Fly me to China, and for only $150,000 a year (plus commision, and bonuses) I will put your affairs in order, as only a 'finished' pool player can !..
..Thereby leaving you time to piss people off on AZ..:thumbup:PS..Don't forget the occasional, (daily) gratis female companionship, needed to keep me functioning at my top speed !
Good looking pup there! Grats!
Now if you would please make the time to work on my case I would appreciate it. Just show me some dust. Delivery can be when you make it back to the states! Of course I need to see what you plan on making since you have teased me like no other on how awesome it will be! Oh and a price would be nice. I will have to turn in a PO to the wife and see if she salutes!
Give me hope! lol!
Ken
Still waiting on ANY information from Mr. Barton.
After reading your several attempts to get any answer about a case from last April I can only say I would have lost my patience by now and asked for my money to be returned. I admit to not having near enough patience to go through all that you have for a pool cue case. Your a WAY better man than I OKIE!! Good Luck Sir.
No money has been paid by okie. We have not sent him a sketch yet. However we do have several orders which are paid for which will be all finished in the next 60 days.
Sent from my DROID Pro using Tapatalk 2
Just out of curiosity, from first inquiry to shipping date, what would be the wait time for something simple with minimal art work? Is that time decreasing with the addition of your new staff member?
SJD, no amount of money would be worth it for you to listen to and be forced to watch this C-player expound on the virtues and intricacies of CTE aiming. And to add to the torture you would have to hold the video camera. I don't think that there is enough female companionship on Earth to soothe you from that trauma.
PM sent.
Call me if you are up. # sent by PM.
After May 1st these will be the times we will GUARANTEE or the case is free. Actual terms will posted on the site. May1st because our new shop manager/customer service rep Marcel Lim just started yesterday and it will take him a few weeks to get up to speed. We are reorganizing the entire process from top to bottom to insure that no order gets left behind at any stage.
After payment and confirmation of design the case should be in your hands according to the list below.
1. Basic Case - 7 weeks
2. Lightly tooled case - 9 weeks
3. Moderately tooled case - 11 weeks
4. Heavily tooled case - 14 weeks.
Any cases with custom features should fall into one of these categories but we PROMISE to keep you informed if we run into any issues with doing the custom mods for you.
Example of a custom feature - ball and chalk holder in lid:
Lastly, folks, I apologize again. This is a true custom operation and we simply have more details on our orders than our colleagues, we have more orders, more inquiries, and more screwups that have to be redone. I promise you most of our orders are out on time but the only acceptable state is ALL orders are done in the time quoted to the customer.
I have the shop I always dreamed of having. The awesome thing is that we can make any case you want. The biggest headache I have is that we can make anything you want.
It's all going to rock from here on out.
Exactly! You had me pick a font and that was the last I heard from you. I have asked on multiple occasions and either received no information or more excuses about this and that.
10 months...
I do not know what my case will look like other than the font I picked and that it will have dragons on it. I have no idea how much it will cost.
Now you come out and say that things are a changin'! But the pm you sent you gave me more reasona why I would have to wait longer.
I am not mad. I am in love with the idea of this case but it is nothing more than a dream for me. The really sick thing is that I originally agreed to purchase a case miles from my comfort zone due to the graciousness you showed me while at my house. I know you are a good guy. I agree you suck at customer service. I do not hold that against you. The very first thing you should have done 10 months ago is given me a drawing of what to expect with a price. That would take a matter of minutes to generate. A rough draft would be wonderful! But I allowed you to string me along without applying pressure because of various reasons you gave me for the delays. But when I hear other people are being put ahead of me that is a bit hard to fade.
If you want cash then you gotta give me a price. If you want cash you gotta give me an idea of what it will be like. Again...a rough draft would be fine as long as it was descriptive of the final product.
Let's do this thing!
Ken
Thanks for that response. I have tried to contact you several times to inquire about a case without success. Would your advice be to wait until May?
I just answered you by email.
We will and the case will rock. As I said before, when I am late I put even more effort into the project to make up for it.
Thanks, email returned
yes for sure, John ty always to raise the Bar again, he not let go out what he don't like, his standard and passion is very high demand/quality. :thumbup::thumbup:
Emails send with another account, please not reply on this account, use my normal mail address.
Thanks,
Ralf
If you spent as much time on your own business as you do trying to badmouth me you would not be in the situation your in.
http://sterlingcuecases.com/jb-corner/?p=28
http://sterlingcuecases.com/jb-corner/?p=28
Maybe you shouldn't have ever siad that we copied you and then perhaps I would never have had to write anything on the subject.
But here is the thing, I am in the "situation" I am in because of success and not because of spending time on comparisons to your cases Jack. The situation is one where we simply have more custom orders than we can handle doing hundreds of cases you can't do. I am sorry if it bothers you when I say that but your work is all pretty much the same.
You have two sizes and about 10 parts to deal with. You offer a few dye colors and limited decoration options. So the reality of it is that each case you make takes a fraction of the time it takes us and you have far less details to deal with.
So respectfully, we are doing ok despite being behind on some orders. Those orders are all for cases well beyond anything you can do Jack. Why I am behind on them has nothing to do with writing a few paragraphs a year and half ago to bring attention to the major differences between the J. Flowers Tribute cases and yours.
However if any of my points are wrong I'd be more than happy to revise them once you prove that they are wrong. If you prefer we can have an independent judge compare the two cases publicly at the SBE and whatever I have written that he or she finds is in error I will immediately and on the spot make a revision. Or if you like I can bring my Justis and print the blog post and just anyone who cares to read it make their own comparisons. I feel that everything I wrote is true and if that bothers you then it's your problem and not mine. You build a good case, just not a great one in my opinion. They are very pretty though.
Frankly though Jack, I don't really care about you or your cases any longer. I have bigger issues to deal with making sure that my successful shop gets to the level of efficiency that I want it to be at so that we can not only continue to make the great truly custom cases that we are known for but that we can get them out on time every time.
Best,
John
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