Takes a strong entity to do this on FB. To All Our Customers a sincere apology.
Yesterday ranked as the third worst day in our streaming history. Those who have been with us know what the other two were.
I am making no excuses or assigning any blame to any other entity but us. There were also no mitigating circumstances to hide behind. It was a pure and simple debacle and it was our fault.
I also apologize for the last 108 emails I didn't yet get a chance to reply to and the posters on the AZ Billiards Forums and on all the Social Sites around the world.
You all deserved better and we dropped the cueball.
We have worked diligently all night and at 7:00am this morning we believe we have solved the problem. Knock on wood and fingers crossed. Only what happens today will matter.
Great thanks to Chris Renfro of Outsville, Inc. and Jim Forsythe our ITGuy for hanging in there, offering solutions and ultimately and hopefully getting us back online for today.
Once again I apologize.
Jim Fredericks
Accu-Stats
Yesterday ranked as the third worst day in our streaming history. Those who have been with us know what the other two were.
I am making no excuses or assigning any blame to any other entity but us. There were also no mitigating circumstances to hide behind. It was a pure and simple debacle and it was our fault.
I also apologize for the last 108 emails I didn't yet get a chance to reply to and the posters on the AZ Billiards Forums and on all the Social Sites around the world.
You all deserved better and we dropped the cueball.
We have worked diligently all night and at 7:00am this morning we believe we have solved the problem. Knock on wood and fingers crossed. Only what happens today will matter.
Great thanks to Chris Renfro of Outsville, Inc. and Jim Forsythe our ITGuy for hanging in there, offering solutions and ultimately and hopefully getting us back online for today.
Once again I apologize.
Jim Fredericks
Accu-Stats
