This thread actually made me purchase a cue (Players HXTE5) from Seyberts about a week ago. The cue arrived on my doorstep in perfect condition less than 48 hours after I purchased it.
Not only that, but I took advantage of their "110% Lowest Price Match Guarantee". Today I found the same cue advertised on Amazon for $21 cheaper. I simply called customer service and notified them of the Amazon price, and instantly I received the difference in store credit (Seybert's bucks). The rep gave me a reason as to why I was receiving store credit instead of cash. But it doesn't matter because I surely will be using their services again.
Not only that, but I took advantage of their "110% Lowest Price Match Guarantee". Today I found the same cue advertised on Amazon for $21 cheaper. I simply called customer service and notified them of the Amazon price, and instantly I received the difference in store credit (Seybert's bucks). The rep gave me a reason as to why I was receiving store credit instead of cash. But it doesn't matter because I surely will be using their services again.