NO & NO.
If the owner has so little respect for his property and the pride that goes into each build, IMHO he doesn't deserve to own another.
First Josh, I'm sorry to hear that. I have seen quite a few of your cues and really liked how they came out. Hope to see you tomorrow at the NE Challange.
I don't normally agree with what Joe says on here, but I do on this one. I have built a few for my teammates, you know them all I believe. One is my son and I have Given him a cue which he hasn't broken, but has beaten mercilessly when he misses a shot. He wants a break cue and I've told him 'only once you realize how to treat something that someone took the time to build for you'. I won't even fix the dents in his shaft now, as I've warned him if he didn't treat it right, then I won't work on it,and he continued to let his temper get the better of him. I believe in the theory of 'If I took the time to build it, then please take the time to care for it'. I have refused to make a cue for people that have shown a pattern of destruction concerning cues. I have always fixed the dents, etc for free on cues I have made, and that seems to keep some people on the destructive path, so now I give the statement, I will fix problems NOT caused by abuse, based on my appraisal of the damage and if I think it was abuse, well I aint touching it again. I may, at my discretion, fix the damage, but will charge for it, and it will be a full charge no discouts. After that if you do it again, dont bother me.
I don't do this for a living, only as a hobby, and I understand the need to be flexable on this issue if your whole financial balance hangs on these types of dealings, and I'm glad I don't have too, but most cuemakers take a LOT of Pride in their creations, and don't like them to be disrespected by ill-tempered people, JMO.
Dave