USPS Warning
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USPS Warning - 07-08-2020, 10:19 AM

I had a cue shipped out 6/18 two day priority. Shipper was told it would be two days late. It was insured for several thousand dollars.

Tracking was very sporadic and stopped altogether on 6/27. I receive notifications via text message.

Shipper tells me the package is out for delivery on 7/6. I hear the postal truck drive away and go outside. The box is just sitting on my doorstep. They didn't even ring the doorbell. Then I get notification saying left with individual.

Insurance over $500 requires a signature. USPS stated that due to covid they will not have anyone sign for packages. They also said if someone had stolen it that insurance would not be paid because it was delivered to the correct address.

I have always used USPS in the past but I think I am taking my business elsewhere due to what happened above.
  
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07-08-2020, 10:29 AM

I concur.

I shipped a cue, albeit and inexpensive cue using 3 day Priority without any additional insurance on June 21st. I set it for signature required. Today it only has two entries in the tracking history. One on June 21 when it was received and one on June 25 stating that:

"Your package is moving within the USPS network and is on track to be delivered to it's final destination. It is currently in transit to the next facility".

Translation = we lost your package

You must wait 15 days to file a claim when using 3 day. I filed a claim on day 15 and it's already been paid but only for $50 plus the shipping cost.

Lesson learned, buy extra insurance no matter how cheap the cue is and be prepared to provide proof of value.
  
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07-08-2020, 10:37 AM

Quote:
Originally Posted by Hungarian View Post
I concur.

I shipped a cue, albeit and inexpensive cue using 3 day Priority without any additional insurance on June 21st. I set it for signature required. Today it only has two entries in the tracking history. One on June 21 when it was received and one on June 25 stating that:

"Your package is moving within the USPS network and is on track to be delivered to it's final destination. It is currently in transit to the next facility".

Translation = we lost your package

You must wait 15 days to file a claim when using 3 day. I filed a claim on day 15 and it's already been paid but only for $50 plus the shipping cost.

Lesson learned, buy extra insurance no matter how cheap the cue is and be prepared to provide proof of value.
Proof of sale price, not proof of value


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07-08-2020, 10:40 AM

Quote:
Originally Posted by Hungarian View Post
I concur.

I shipped a cue, albeit and inexpensive cue using 3 day Priority without any additional insurance on June 21st. I set it for signature required. Today it only has two entries in the tracking history. One on June 21 when it was received and one on June 25 stating that:

"Your package is moving within the USPS network and is on track to be delivered to it's final destination. It is currently in transit to the next facility".

Translation = we lost your package

You must wait 15 days to file a claim when using 3 day. I filed a claim on day 15 and it's already been paid but only for $50 plus the shipping cost.

Lesson learned, buy extra insurance no matter how cheap the cue is and be prepared to provide proof of value.
Mine had the same message as yours until it was out for delivery. Sorry to hear that. Maybe it will still show up.
  
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07-08-2020, 10:43 AM

I've gotten those messages, but knly problem was tardiness.

Today received notice a 3 day priority envelope arrived early.

Some things may be improved
  
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07-08-2020, 11:05 AM

UPS is just as bad
  
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07-08-2020, 11:24 AM

Quote:
Originally Posted by nine_ball6970 View Post
I had a cue shipped out 6/18 two day priority. Shipper was told it would be two days late. It was insured for several thousand dollars.

Tracking was very sporadic and stopped altogether on 6/27. I receive notifications via text message.

Shipper tells me the package is out for delivery on 7/6. I hear the postal truck drive away and go outside. The box is just sitting on my doorstep. They didn't even ring the doorbell. Then I get notification saying left with individual.

Insurance over $500 requires a signature. USPS stated that due to covid they will not have anyone sign for packages. They also said if someone had stolen it that insurance would not be paid because it was delivered to the correct address.

I have always used USPS in the past but I think I am taking my business elsewhere due to what happened above.
Ordinarily I would suggest registered mail but I'm not sure about how covid is impacting that.
  
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07-08-2020, 11:35 AM

Quote:
Originally Posted by nine_ball6970 View Post
Mine had the same message as yours until it was out for delivery. Sorry to hear that. Maybe it will still show up.
I wonder if since the claim was paid, if found, the item is property of carrier?

I would think claimants have to sign a release of further claims in order to get paid?


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07-08-2020, 11:49 AM

I've had particular bad experiences with Fed Ex. For expensive cues, I usually pay the extra to ship USPS overnight express (Usually around $50) and never had issues.
  
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07-08-2020, 12:58 PM

Similar USPS service recently. I wonder if there's something wrong with their delivery system.

Ordered cue off of eBay. It shipped on June 26. 3-day Select with tracking. Arrived yesterday. It took over a week to get from NJ to MN.
  
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07-08-2020, 01:28 PM

Quote:
Originally Posted by BigFish23 View Post
Similar USPS service recently. I wonder if there's something wrong with their delivery system.

Ordered cue off of eBay. It shipped on June 26. 3-day Select with tracking. Arrived yesterday. It took over a week to get from NJ to MN.
Glad you got your cue.

I think the simple fact is they are understaffed. That is still no excuse for taking 3 weeks to deliver a package which was sent priority. We are paying extra for a service they are not providing. The shipping on cue I received was $80.

I am also very uncomfortable sending/receiving a package which will not be signed for upon receipt. What if it is beat to hell? I don't know if I have any recourse with USPS if I take it up there the next day. At least with a signature, I can tell them to take it back to the post office so I can go up there and open it in front of an employee.
  
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Same here
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Same here - 07-08-2020, 01:33 PM

Waited way too long on a 250 item that can’t be replaced ie., old stock new meucci-discontinued item from private eBay seller. Left setting on my porch in apartment complex.
USPS—-Terrible. Set in Nashville post office days.
  
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07-08-2020, 01:59 PM

There are numerous ways around the issues you speak of.

Fed Ex hold package at the location, Amazon locker storage, USPS hold at location.

Pool players and stick flippers like F+F and saving by not insuring for full value, and God forbid someone inflates the value of a stick.
  
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07-08-2020, 03:13 PM

What are you all on about? Of course service is WAY slower now! 10 times as many people are ordering to their doors instead of going to stores.

Even when I order stuff from Amazon, and it is shipped with Amazon drivers (Not USPS), it takes 2 weeks to get to my house, whereas pre-corona it took 2 days.
  
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07-08-2020, 03:25 PM

Quote:
Originally Posted by iusedtoberich View Post
What are you all on about? Of course service is WAY slower now! 10 times as many people are ordering to their doors instead of going to stores.

Even when I order stuff from Amazon, and it is shipped with Amazon drivers (Not USPS), it takes 2 weeks to get to my house, whereas pre-corona it took 2 days.
Tell 'um.

Tell 'um.


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Nothing empty nothing bold or over knowing
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It's on the goodness of our dime that you can function
  
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