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KIM BYE: Contact me for unfinished business
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015SINNED
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KIM BYE: Contact me for unfinished business - 09-15-2019, 02:54 PM

Kim Bye, you need to contact me now to take care of unfinished business. Enough of waiting

P.S. You need to answer me within two days and either get my cue shipped out or give me my deposit back. If not then I will posting everything on Wednesday.

Dennis Lau

EDIT: Kim Bye has replied back to my messages and has refunded me my deposit back. I will be deleting this post once everything has been resolved.

Last edited by 015SINNED; 09-15-2019 at 05:15 PM.
  
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09-15-2019, 05:11 PM

Give him back his deposit immediately and move on Kim.

Will that be the end of the complaining?

Seems unlikely.


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09-15-2019, 05:14 PM

Dennis has gotten his deposit back and I`l be sending him the cue for free as soon as I`m ready in my new shop, my apologies to Dennis.



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09-16-2019, 04:27 AM

Quote:
Originally Posted by Kim Bye View Post
in my new shop

New shop? Great fun, keep up the good work.


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09-16-2019, 05:07 AM

Quote:
Originally Posted by CuesDirectly View Post
New shop? Great fun, keep up the good work.
Thanks.



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09-16-2019, 06:15 AM

Quote:
Originally Posted by JC View Post
Give him back his deposit immediately and move on Kim.

Will that be the end of the complaining?

Seems unlikely.
If someone tells you a jump cue will take 60 days, takes 25% down.......and a year latter no cue. Seems like your complaining remark is out of line.
  
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09-16-2019, 06:58 AM

Quote:
Originally Posted by raistlinsdragon View Post
If someone tells you a jump cue will take 60 days, takes 25% down.......and a year latter no cue. Seems like your complaining remark is out of line.
This is between me and Dennis. The story obviously has more neuances than what's in the original post, but there is no point og in adressing that here.
Dennis has gotten his deposit back, a free jump cue and an apology .



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09-16-2019, 08:28 AM

Quote:
Originally Posted by raistlinsdragon View Post
If someone tells you a jump cue will take 60 days, takes 25% down.......and a year latter no cue. Seems like your complaining remark is out of line.
Question: Why would someone go on griping when the other party has done what they asked?

Answer: I don't know but they do much of the time, in this case they haven't. Props to the OP. And to Kim for taking care of it.


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09-21-2019, 07:10 PM

Neither party here was out of line and matter of fact when objections or issues arise, its actually an opportunity and this time as always Kim Bye's character an integrity were commendable.

There should be no issue attacking the customer/client here. NONE!! Sometimes its warranted but not in this instance.

Good on you Kim for making this right and this response should actually win you more business in the future!


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