Created an account with DAZN, Sunday Nov 24th, strictly for Mosconi Cup. Not being familiar with their site I used a $25 Visa gift card to set it up. Chose this method because of number of negative stories associated with cancelling a subscription through their service. I didn't want any issues with my real payment cards.
After my Thanksgiving responsibilities today I tried to watch MC replay. The stream is not available to me and the site says I do not have access to content. Checked my email an DAZN is saying my service is off and I need to re-susbscribe!!??
The billing cycle and my access is not good through the end of November???
I tried to sign in DAZN to remedy this and their site will not recognize my password and will not allow me to Log in. Tried multiple ways and attempted to send questions to their Help center and Live Chat. No answers and No Help. And then the site said due to high volume I would not be able to Log In or change my info.
I wish to support Pool and streaming events but there has to be better solutions than what we are currently offered.
This entire experience with DAZN has been INCREDIBLY DISAPPOINTING.
After my Thanksgiving responsibilities today I tried to watch MC replay. The stream is not available to me and the site says I do not have access to content. Checked my email an DAZN is saying my service is off and I need to re-susbscribe!!??
The billing cycle and my access is not good through the end of November???
I tried to sign in DAZN to remedy this and their site will not recognize my password and will not allow me to Log in. Tried multiple ways and attempted to send questions to their Help center and Live Chat. No answers and No Help. And then the site said due to high volume I would not be able to Log In or change my info.
I wish to support Pool and streaming events but there has to be better solutions than what we are currently offered.
This entire experience with DAZN has been INCREDIBLY DISAPPOINTING.