I am. I moved the thread to take the picture. In any event the FACT is that 4 people have owned this case so far and NONE of them have said a word about the stitching on the pocket being loose. In fact EACH ONE of them had high praise for the case.
Your funny.......moved the thread to take pic....LOL
The fact alone that the case has been sold 4 times should tell you something. High praise is always used when your trying to sell something.
You're really reaching now aren't you? The high praise was what the customers gave to me IN PRIVATE when they received the case. The case has been used in trade deals and like I said, since you ignored it the first time, the man who NOW OWNS the case is EXTREMELY METICULOUS and knows with 100% certainty that if he had ANY PROBLEM with the case whatsoever that I would take care of him without question.
But, let's not forget your astute observation.
"High praise is always used when your trying to sell something." - Jack Justis
So everyone would do well to remember that you said this when someone is trying to sell them a Justis case.
[But let's get this back on topic here Jack, for $3600 which is what your customer claims he paid for his Ron Ross tooled Justis don't you think that the interior and exterior should fit together?
The first thing to wear out in any case is the interior. We purposely do not glue in our interiors with an extremely tight fit. The complete interior can easily be replaced in 5 minutes even by the customer.
Oh, so now we are back on the "it's a feature" excuse?
Well then without discussing the fact that the interior is inadequate let's just break down your statement.
So you are telling us that you sell interiors that wear out? Ok.
How many interiors have you sent out to customers in the years you have been using this quick change method?
What exactly wears out on your interior? Why does it wear out? Is it excessive movement of the cues that is doing the wearing out of your interior?
Don't you think that for the money you charge the customer would be better served if they didn't have to do these quick change repairs themselves?
How long would it take to replace your interor and is is a job that the customer could do or would it have to be returned to China?
It would take about ten minutes when done by someone who knows what to do. The customer can do it. If they can't or don't want to then I have several of my case making colleagues around the country who help me out to service the customer.
But my interiors don't need to be replaced Jack. They are built the right way from the beginning. They don't wear out because the cues fit snugly as they should.
Yours don't wear out either. You probably don't know it since you don't make the interiors but the fabric used in your cases is pretty durable. It's the wrong texture to use in a cue case but it's still durable. No one is going to wear one out despite the fact that the cues kept in them move all the time.
Take a swatch of that fabric that the factory uses in your interiors and dare a cue maker to polish his cues vigorously with it. See what happens.
Want to bet though that I can make an interior JUST LIKE yours that fits WAY WAY better to the exterior AND the customer can remove it in five minutes without any tools and replace it with a new one?
We purposely do not glue in our interiors with an extremely tight fit.
You don't glue them in at all. And you don't have anything resembling a tight fit. Your interiors practically fall out of the case. In fact you don't even bother to put anything in the bottom of the case like say, foam rubber to protect the cue.
What did you say to your customers?
"It has recently come to my attention that some of you may not be aware of our recommendation on how to place your cues and shafts in our cases.
Each case comes with a care sheet that explains this but I though it might be a good idea to review this on this forum since many of my valued customers are AZ members. The following is verbatim from our care sheet.
TO PREVENT PIN AND COLLAR DAMAGE, PLACE THE RUBBER BUMPER PORTION OF YOUR CUE AND THE TIP SECTION OF THE SHAFT DOWN TOWARD THE BOTTOM OF THE CASE.
If the pin and collar are installed down and the case is accidentally dropped, it could result in a bent pin or chipped collar from the force. I think this is a carry over from owners of cases with tapered tubes where you didn't have the choice but to install pin down. " - Jack Justis
Is that a feature too?
(which is the reason I don't use it anymore).
