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Outsville Order of Tecno-Dud.
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tashworth19191
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Outsville Order of Tecno-Dud. - 06-22-2019, 06:07 AM

I have a client that really wanted to try the Techno-Dud on his cue and I figured I would try one on my cue as well. He wanted to use it to play in a big local tournament this weekend, so I placed the order last Monday and paid for 2 day shipping.

On Thursday I still had not received the order so I emailed them because the tracking showed it had not even been shipped.

I got this response from them "My apologies Tom, Tips are always in stock and looking at your order it is showing printed but nothing past that. All I can assume is stamps didnít actually print the label which we have happen a few times each month. I can refund you since we missed getting them out in time or can ship them todayÖ."

I replied to them that yes I would like them to ship my order ASAP.

Today is Saturday and still no order... Of course my client is pissed at me....


Regards, Tom Ashworth
https://tomashworth.com
  • Playing Cue: Predator Sotka 2 with 12.9 Revo Shaft
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06-22-2019, 06:58 AM

awww, sad story

what are you seeking with this thread?
  
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garczar
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06-22-2019, 07:01 AM

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Originally Posted by smashmouth View Post
awww, sad story

what are you seeking with this thread?
Kinda what i was thinking. Things like this do happen. I really don't see how airing it out here accomplishes anything. Just my $.02 worth, nothing more.
  
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06-22-2019, 07:17 AM

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Originally Posted by tashworth19191 View Post
Today is Saturday and still no order... Of course my client is pissed at me....
So your client is pissed because he didnít get his two day shipping special ordered tip on in time for an event? Sounds like an idiot to me. Fire him as a customer.
  
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06-22-2019, 07:34 AM

Chris at Outsville always makes good!

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tashworth19191
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06-22-2019, 08:52 AM

Quote:
Originally Posted by smashmouth View Post
awww, sad story

what are you seeking with this thread?
Just to share my experience with a vendor. I also share good experiences as well. I think people want to know what to expect when they order online. You will also see many of my post where I have praised Kamikazee, Zan, Seybers, Ozone and Tiger for excellent customer service. If Outsville makes it right and ships the tips, then I will post that as well. Sorry if my honest reporting of a online retailer pissed anyone off.

Thanks, Tom


Regards, Tom Ashworth
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  • Playing Cue: Predator Sotka 2 with 12.9 Revo Shaft
  • Break Cue: Predator BK3
  • Jump Cue: Custom
  • Case: InStroke Leather 3X7
  • Table : Connelly 4'x8'

Last edited by tashworth19191; 06-22-2019 at 08:58 AM.
  
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td873
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06-22-2019, 08:52 AM

I'm kinda with everyone else. This isn't the "Air out your dirty laundry forum."

Are you going to let us know the next time starbucks doesn't get your order right...

Just sayin'

-td


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tashworth19191
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06-22-2019, 09:03 AM

Quote:
Originally Posted by td873 View Post
I'm kinda with everyone else. This isn't the "Air out your dirty laundry forum."

Are you going to let us know the next time starbucks doesn't get your order right...

Just sayin'

-td
No Starbucks is not an online Pool Accessory Distributor. BTW it is not dirty laundry, I post on many of my good experience with online billiards related products. No dirty laundry, just a report on my experience.

I have read many post about vendors that have helped me make a decision on a purchase and that is all I am doing here it is for other people's information. If helps you great! If not block me and move on...


Regards, Tom Ashworth
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  • Playing Cue: Predator Sotka 2 with 12.9 Revo Shaft
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Snooker Theory
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06-22-2019, 09:18 AM

Quote:
Originally Posted by tashworth19191 View Post
No Starbucks is not an online Pool Accessory Distributor. BTW it is not dirty laundry, I post on many of my good experience with online billiards related products. No dirty laundry, just a report on my experience.

I have read many post about vendors that have helped me make a decision on a purchase and that is all I am doing here it is for other people's information. If helps you great! If not block me and move on...
I am of a different opinion that most and always appreciate hearing good and bad feedback. Here is a comparison, though apples and oranges, should nobody discuss OB cues(rhetorical question)?? Also, I really appreciate your calm measured responses, well said.


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06-22-2019, 12:23 PM

I’m mostly upset because I’ve heard about this tip from the 626 and was hoping for a review...damn them for not getting it out in time and allowing me to read about its characteristics (an odd thing about the word “its”, in this instance it should have an apostrophe under the normal rules, denoting possession,but the apostrophe only happens in the contraction of “it is”) it be irkin me every time I see it.

Last edited by JazzyJeff87; 06-22-2019 at 12:33 PM. Reason: Caught me slippin HNTFSH!
  
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06-22-2019, 12:31 PM

Almost as odd as one parenthesis.
  
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06-22-2019, 02:24 PM

I hope you get your tips. Not to hijack the thread, but you ever roll with the New 49ers? or pay their yearly/seasonal pass? Is it worth it?
  
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jimmyco
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06-22-2019, 02:55 PM

You did your customer a solid. He played in the big, local tournament with the tip he is accustomed to.

How pissed would he be at himself for playing poorly with a new tip that wasn't to his liking.


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06-22-2019, 05:12 PM

Quote:
Originally Posted by tashworth19191 View Post
Just to share my experience with a vendor. I also share good experiences as well. I think people want to know what to expect when they order online. You will also see many of my post where I have praised Kamikazee, Zan, Seybers, Ozone and Tiger for excellent customer service. If Outsville makes it right and ships the tips, then I will post that as well. Sorry if my honest reporting of a online retailer pissed anyone off.

Thanks, Tom

Not pissed off here. Thanks for the info, and I mean all of your experiences.


"No One Here Gets Out Alive"
---------Jim Morrison
  
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tashworth19191
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06-22-2019, 06:11 PM

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Originally Posted by DecentShot View Post
I hope you get your tips. Not to hijack the thread, but you ever roll with the New 49ers? or pay their yearly/seasonal pass? Is it worth it?

Yes I did many moons ago. I had the first internet site on the internet related to GOLD called Tom Ashworth Prospectors Cache. I sold that to Armadillo Mining Company in 2001. I got the domain name tomashworth.com back in 2014 because they quit running a forum.

Yes I know this isn't about pool but he ask....


Regards, Tom Ashworth
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  • Playing Cue: Predator Sotka 2 with 12.9 Revo Shaft
  • Break Cue: Predator BK3
  • Jump Cue: Custom
  • Case: InStroke Leather 3X7
  • Table : Connelly 4'x8'
  
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