The owner of Crack Custom Cues posted this missive earlier today. I would have preferred to ignore it if it were not filled with half-truths and bs.
Past customers still pop-up here and there to complain or simply state they have not received refunds. His waiting list exceeds 100 for cues with deposits or paid in full and until Sunday admitted to not working on any orders since November despite building auction cues at a rate of 1 to 1 1/2 per week.
Someone recently did the math on the total of deposits paid based on the refund schedule posted on KrownCues.com and determined the average prepaid amount to be $700 which would total over $70,000.
He also posted a warning to customers that anyone who bothered him about orders would have their name removed from the waiting list and placed on the refund list. Not granted a refund, just placed on the refund list.
Remember, he didn't grant refunds four years ago, he instructed customers to file claims through PayPal.
His transparency stops at the slightest criticism as evidenced by the last image which is of a response to his post that he deleted.
Past customers still pop-up here and there to complain or simply state they have not received refunds. His waiting list exceeds 100 for cues with deposits or paid in full and until Sunday admitted to not working on any orders since November despite building auction cues at a rate of 1 to 1 1/2 per week.
Someone recently did the math on the total of deposits paid based on the refund schedule posted on KrownCues.com and determined the average prepaid amount to be $700 which would total over $70,000.
He also posted a warning to customers that anyone who bothered him about orders would have their name removed from the waiting list and placed on the refund list. Not granted a refund, just placed on the refund list.
Remember, he didn't grant refunds four years ago, he instructed customers to file claims through PayPal.
His transparency stops at the slightest criticism as evidenced by the last image which is of a response to his post that he deleted.
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custom cues ....nobody had ever heard of him before the last 3-4 years on Facebook. What a liar and loser.
