I have to agree with the doctor. After that response, I wouldn't give Players my business, even at half-price.
Broken pool cue
- Thread starter Jerry J
- Start date
Most entry level Mcd's(Star and Lucky lines) are made in China too. Probably in same shop. I don't know where you get that they have a bad rep. Never heard that. I know a bunch of people who own/have owned them with ZERO issues. Same factory that makes Lucasi and Predators makes them. The higher-end HXT Players cues are very well made and play great. The cheapest US-built McD's run close to 400bux and for a lot of players that's a pretty good chunk for a entry level cue. A Players sneaky for around 125bux is one the great deals in cues.
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They aren't the only co. with similar warranty regs. The reason is that cues just don't snap in half without some vigorous 'help'. They can't cover every cue broken in anger.
The third bullet point seems to cover them when these things happen.
For a sub $200 cue you cant beat a Schmelke and it's American made and you can call and talk to them.
My Schmelke cost $231 and there is nothing wrong with it.
The dowel screw in the middle of the handle broke first and then the wood around it went. I've seen cues do this before, even high end cues.
The Dowel Screw might have had imperfections in how it was heat treated , or in this case if any heat treating of the part was ever done.
Had a Scruggs cue fail like the above and heard stories about a Bushka failing the same way once. Be glad you got some of your money back and that the company was still around. The ones I have seen fail didn't have someone to fall back on for any reimbursement.
The Dowel Screw might have had imperfections in how it was heat treated , or in this case if any heat treating of the part was ever done.
Had a Scruggs cue fail like the above and heard stories about a Bushka failing the same way once. Be glad you got some of your money back and that the company was still around. The ones I have seen fail didn't have someone to fall back on for any reimbursement.
TwistedTexasStyle
Active member
Apparently their reputation stops at a $100. They could of just sent you a new butt and saved the bad press, the shaft was unharmed. In the pictures the wood does look funky. The broken bolt is what puzzles me. Did they ask for you to send in any part of it for examination? It would be a good for quality control to see it in person. Was the $100 cash back or store credit? Did you go with another Players? The world wants to know.
TwistedTexasStyle
Active member
Good point about a company still being around for the warrantee. The two instances you referred to I assume were not abuse related either. There was no visible splintering. I guess that could be because of the ferrule and the wrap or a testament that it was not slammed in anger. From what you said this type of failure is more common than one would hope and manufaturers should therefore be familiar with it and stand behind their warrantee. Replacing the broken butt would have given the poster a reason to brag on the company. I guess now he has a spare shaft.
For another $150 you can get a joss. You wont regret it
It almost looks like the pin was ground flat before it was installed instead of shearing during use. It's hard to tell from the photos if any of the pin remains in the lower part of the handle.
^^^ This ^^^
DeeDeeCues
Well-known member
There is no way that a metal pin inside the cue broke before the wood around it. There is a lot of weirdness going on there, tho.
To the op, stand your ground. The wood is compromised (see the weird half circle), and it broke at a stress riser inherent to the construction method.
A couple of my earliest cues broke in similar ways because I made the same design mistakes.
Take the $100 add $20 and buy a Schmelke
It's right there on the label
