Hello,
I got a new Olhausen slate table installed less than a year ago. A month or so ago I noticed a slight ridge had formed where two pieces of slate come together (I was told by someone that this means the slate seal has broken or "popped"). You can now see a line on the Simonis860 cloth where the ridge has formed. The ridge has gotten worse and now affects play on a slow roll with the CB or OB. I watched them install the table and they used wax to seal the slate and wood shims underneath the slate to balance the table. Can you tell me what will be involved to get the table repaired? Will I be able to get the line mark out of the cloth or should I expect new cloth? My Olhausen dealer has said he'll send the installers back out to fix things, but I just want to get a better idea of what needs to be done. Tx.
I got a new Olhausen slate table installed less than a year ago. A month or so ago I noticed a slight ridge had formed where two pieces of slate come together (I was told by someone that this means the slate seal has broken or "popped"). You can now see a line on the Simonis860 cloth where the ridge has formed. The ridge has gotten worse and now affects play on a slow roll with the CB or OB. I watched them install the table and they used wax to seal the slate and wood shims underneath the slate to balance the table. Can you tell me what will be involved to get the table repaired? Will I be able to get the line mark out of the cloth or should I expect new cloth? My Olhausen dealer has said he'll send the installers back out to fix things, but I just want to get a better idea of what needs to be done. Tx.