In late August I was in contact with John and Matthew to have a 3 by 6 butterfly made for a cue I’ve custom ordered. I told them what I wanted in terms of colors and details and was told it would take roughly eight weeks.
I ordered the case and almost eight weeks to the day I contacted John just to see how it was progressing. Coincidentally, it had just arrived that day and they would be shipping it out, but first sent some pictures to make sure it was correct. Turns out they had included one of the chalk pockets at the top of the case that I hadn’t ordered. It’s a cool option but I feel it interferes with access to the handle. Karen asked if everything looked okay and I explained the dilemma. She said no problem – you could either have the case that was made or they would make a new one. I said go ahead with the new one.
I fully expected the remake to take eight weeks and was okay with it. Again, the cue that will be living in it probably isn’t even halfway done yet so what’s the rush? Well, roughly two-and-a-half weeks after communicating with Karen I get a message with two pics of the new case without the pocket – exactly what I wanted. Didn’t need to rush it, didn’t tell them to rush it and my exact words were “I’m in no hurry.” They did anyways. And you can tell by the build and materials the piece is sturdy and durable.
John gets his balls busted here a lot so I thought people should know about my experience. I’ll definitely be recommending people in the market for cases. In fact, anyone who wants the original case can purchase it on his site. Here's some case porn.
I ordered the case and almost eight weeks to the day I contacted John just to see how it was progressing. Coincidentally, it had just arrived that day and they would be shipping it out, but first sent some pictures to make sure it was correct. Turns out they had included one of the chalk pockets at the top of the case that I hadn’t ordered. It’s a cool option but I feel it interferes with access to the handle. Karen asked if everything looked okay and I explained the dilemma. She said no problem – you could either have the case that was made or they would make a new one. I said go ahead with the new one.
I fully expected the remake to take eight weeks and was okay with it. Again, the cue that will be living in it probably isn’t even halfway done yet so what’s the rush? Well, roughly two-and-a-half weeks after communicating with Karen I get a message with two pics of the new case without the pocket – exactly what I wanted. Didn’t need to rush it, didn’t tell them to rush it and my exact words were “I’m in no hurry.” They did anyways. And you can tell by the build and materials the piece is sturdy and durable.
John gets his balls busted here a lot so I thought people should know about my experience. I’ll definitely be recommending people in the market for cases. In fact, anyone who wants the original case can purchase it on his site. Here's some case porn.