Opinions needed...Thanks

[chin0]

Hi all,

So right now, I am in a pretty crappy mood, here is the cause of it:

Today, my dad told me he wanted to play snooker, so I told him, great, there is Big Bertha down at Ray Rec. So I personally go down to Ray Rec around 6pm and told the owner, I want to reserve Big Bertha, and I will be in here around 8:30 to 9PM with my dad because he wanted to play snooker. So the owner marks it down and told me sure thing.

After I got finished with dinner with my pops, he took his one piece snooker cue with him to Ray Rec. As I go down there, it was 8:45PM, and two regulars were down there playing. So I told the owner, wassup with that? He said, oh they are gambling. I asked, how long are they going to be, and he just sort of ignored me and told me, I don't know. I took a set of pool balls, and started playing on the GC and I was pretty pissed off the whole time.

I personally think that if I reserved the table, I have the right to the table. Maybe some of you guys see this differently, maybe I am overreacting, but I don't think that he acted ethically business wise. What do you all think? Yes, I understand they are gambling, but he should have told them before they got on Big Bertha that someone is coming in at 8:30 to 9:00 and I would need this table by than. I might be just throwing a fit like a child, but F**K that sh!t.

I think I am not going to go back down there after this incident and just start going to Shooters in Olathe. It is a much further drive, but I'd rather spend the gas money than get treated like I don't pay like everyone else.

Chino

 

[bigshooter]

Seems low rent to me, he should have told them the table was reserved at that time before they even started playing.

 

[stormshadow1]

Not cool!!

Hi all,

So right now, I am in a pretty crappy mood, here is the cause of it:

Today, my dad told me he wanted to play snooker, so I told him, great, there is Big Bertha down at Ray Rec. So I personally go down to Ray Rec around 6pm and told the owner, I want to reserve Big Bertha, and I will be in here around 8:30 to 9PM with my dad because he wanted to play snooker. So the owner marks it down and told me sure thing.

After I got finished with dinner with my pops, he took his one piece snooker cue with him to Ray Rec. As I go down there, it was 8:45PM, and two regulars were down there playing. So I told the owner, wassup with that? He said, oh they are gambling. I asked, how long are they going to be, and he just sort of ignored me and told me, I don't know. I took a set of pool balls, and started playing on the GC and I was pretty pissed off the whole time.

I personally think that if I reserved the table, I have the right to the table. Maybe some of you guys see this differently, maybe I am overreacting, but I don't think that he acted ethically business wise. What do you all think? Yes, I understand they are gambling, but he should have told them before they got on Big Bertha that someone is coming in at 8:30 to 9:00 and I would need this table by than. I might be just throwing a fit like a child, but F**K that sh!t.

I think I am not going to go back down there after this incident and just start going to Shooters in Olathe. It is a much further drive, but I'd rather spend the gas money than get treated like I don't pay like everyone else.

Chino

I think thats total BS!!You called ahead of time to make sure you and your dad could play.Then go down there. I am sure its not right up the street and they say no because the regulars are gambling.I would have been highly irritated!!!I dont think they get what the word "reservation" means!!:angry:

 

[eze]

Hi all,

So right now, I am in a pretty crappy mood, here is the cause of it:

Today, my dad told me he wanted to play snooker, so I told him, great, there is Big Bertha down at Ray Rec. So I personally go down to Ray Rec around 6pm and told the owner, I want to reserve Big Bertha, and I will be in here around 8:30 to 9PM with my dad because he wanted to play snooker. So the owner marks it down and told me sure thing.

After I got finished with dinner with my pops, he took his one piece snooker cue with him to Ray Rec. As I go down there, it was 8:45PM, and two regulars were down there playing. So I told the owner, wassup with that? He said, oh they are gambling. I asked, how long are they going to be, and he just sort of ignored me and told me, I don't know. I took a set of pool balls, and started playing on the GC and I was pretty pissed off the whole time.

I personally think that if I reserved the table, I have the right to the table. Maybe some of you guys see this differently, maybe I am overreacting, but I don't think that he acted ethically business wise. What do you all think? Yes, I understand they are gambling, but he should have told them before they got on Big Bertha that someone is coming in at 8:30 to 9:00 and I would need this table by than. I might be just throwing a fit like a child, but F**K that sh!t.

I think I am not going to go back down there after this incident and just start going to Shooters in Olathe. It is a much further drive, but I'd rather spend the gas money than get treated like I don't pay like everyone else.

Chino

I never heard of some reserving a pool table,,,,,,
First come first served.

New to me,,,,,,

 

[bigshooter]

I never heard of some reserving a pool table,,,,,,
First come first served.

New to me,,,,,,

May be new to you but if the owner gave his word in person it should be honored.

 

[chin0]

Seems low rent to me, he should have told them the table was reserved at that time before they even started playing.

I wouldn't mind them playing on the table if I weren't there, I mean money is money, I understand that. If I walk in and someone were in the middle of a game, sure, finish the game by all means, I wouldn't make someone get off the table as soon as I walk in. I think that I am being reasonable.

I think thats total BS!!You called ahead of time to make sure you and your dad could play.Then go down there. I am sure its not right up the street and they say no because the regulars are gambling.I would have been highly irritated!!!I dont think they get what the word "reservation" means!!:angry:

Obviously not, that is exactly what I thought. The thing that ticked me off the most is, my dad has been wanting to play snooker for years, and he rarely would agree to come and shoot some with me. This was special to me you know, that is why I am so pissed. The owner had the nerves to say, hopefully next time you come in here we would have a table for you to play snooker on, because not too many people play snooker. Yea, sure, I don't think I would try it again next time and get highly dissapointed again.

I never heard of some reserving a pool table,,,,,,
First come first served.

New to me,,,,,,

Maybe that is the same rule they go by, so...
He should have told me when I was reserving the table, "FIRST COME FIRST SERVE." instead of "SURE!" with a ef-ing grind on his face.
Or if a tourney or league is going on, there are signs at Sidepockets that says reserved on it, so obviously it is not unheard of. Luckily they don't run a tourney down there with this first come first serve crap in mind.

 

[Cuebuddy]

I have had tables reserved for me before, and when I arrived players were ushered to another table. I don't blame you for not going back there but I would want the owner to know that he lost customers so that a couple of other players could trade money.

 

[Hobbes]

I agree if he said a reservation was okay, then it should have been yours. But I do think you're a little too upset. Think about the real problems going on in the world around you. If this is your biggest problem then you really have nothing to gripe about. You know? Take a deep breath and play some snooker with your dad next chance you get.

 

[chin0]

I have had tables reserved for me before, and when I arrived players were ushered to another table. I don't blame you for not going back there but I would want the owner to know that he lost customers so that a couple of other players could trade money.

I wanted to explode in his face, but I didn't want to cause a giant scene and I have a bit of an anger issue, so I just kept my mouth shut and kept my anger under control. I feel that exploding in his face is not going to help the situation and I wanted to handle it like an adult and grow out of wanting to beat down everything that gets in the way. I might wait a few days or sleep over it to calm down a bit and go back down there and tell him to his face that I am not going back down there because of that incident. Thanks for everyones opinions, I just didn't know whether or not I overreacted to the situation being clouded with anger.

 

[memikey]

Hi all,

So right now, I am in a pretty crappy mood, here is the cause of it:

Today, my dad told me he wanted to play snooker, so I told him, great, there is Big Bertha down at Ray Rec. So I personally go down to Ray Rec around 6pm and told the owner, I want to reserve Big Bertha, and I will be in here around 8:30 to 9PM with my dad because he wanted to play snooker. So the owner marks it down and told me sure thing.

After I got finished with dinner with my pops, he took his one piece snooker cue with him to Ray Rec. As I go down there, it was 8:45PM, and two regulars were down there playing. So I told the owner, wassup with that? He said, oh they are gambling. I asked, how long are they going to be, and he just sort of ignored me and told me, I don't know. I took a set of pool balls, and started playing on the GC and I was pretty pissed off the whole time.

I personally think that if I reserved the table, I have the right to the table. Maybe some of you guys see this differently, maybe I am overreacting, but I don't think that he acted ethically business wise. What do you all think? Yes, I understand they are gambling, but he should have told them before they got on Big Bertha that someone is coming in at 8:30 to 9:00 and I would need this table by than. I might be just throwing a fit like a child, but F**K that sh!t.

I think I am not going to go back down there after this incident and just start going to Shooters in Olathe. It is a much further drive, but I'd rather spend the gas money than get treated like I don't pay like everyone else.

Chino

You don't say how long these guys had been playing on the table before you arrived at 8.45 (you were late for your booking it seems, or were you intending to pay for the table from 8.30 irrespective of what time you actually arrived?). Did they just go on the table shortly after 8.30 or had they been on for quite some time before that? If it's the former you don't have much of a case, if it's the latter you should have been entitled to expect the room owner to get them off by 9 at the latest.

But also consider this......let's say something had come up and you didn't actually go to the room and didn't let the room owner know well before 8.30 that you weren't coming so that he could rent the table to someone else who might in the meantime come in asking to use it.........if you can honestly answer the question "would you have paid the owner for any table time rent he lost out on?" with a definite "yes" .....then you are justified in being very miffed.

If you can't honestly answer that question with a yes you might have to think again. Why didn't you pay him for some table time when you visited the room in person to book it......then you'd really have an excuse to be miffed if he didn't get the others off the table pretty soon after you arrived?

Sometimes it's not easy being a room owner, damned if you do and damned if you don't. If for example he's got someone badgering him for that table at 8.40 and about to leave his room if they don't get it and there's no sign of you arriving, what's he to do?

 

[Race2-9]

BCA tournament

From what I saw the BCA event was great....great competition, run well, and enough vendors to find whatever you needed. The RIV on the other hand , I thought sucked, most of the staff seemed like they wanted to be anywhere but where they were to down right rude! There was never enough staff on duty and the food was beyond description in a negative way! Probably wouldn't hurt to clean the damn place either. With the economy the way it is, having a tournament at all is hard enough....but the host facility needs to be better...if I ever go back I'll put into my budget for taxi service and stay at a casino that at least acts like they want me there. Mark and company work hard to put on the event and I hope they will either find another venue in Vegas or move to another city if thats what's needed. Just my thoughts.

 

[chin0]

I agree if he said a reservation was okay, then it should have been yours. But I do think you're a little too upset. Think about the real problems going on in the world around you. If this is your biggest problem then you really have nothing to gripe about. You know? Take a deep breath and play some snooker with your dad next chance you get.

Could be, I personally think I acted very very mildly to the situation. I didn't even confront him about it. I just grabbed a set of pool balls and walked off after he ignored me knowing I reserved the table. I didn't even hear an apology. When my dad went to go pay table time, I just grabbed my stuff and walked out without saying a word to him. Maybe my definition of upset is very different than yours in your world. My dad said he apologized to him and told him maybe next time, the person he should have instantly apologized to was me, because he made me look like an ef-ing jack-ass bringing and promising my dad that he would be able to play snooker tonight.

 

[jay helfert]

I never took reservations at any poolroom I owned. Unless it was for a big party and they paid a deposit in advance. That said, if the owner gave his word, he should abide by it. He probably figured you weren't going to show up anyway. That may have happened to him before with advance reservations. To guarantee the table, I would have paid him one hours time in advance. That would have solidified your reservation and let him know you were definitely coming back.

Like someone else said, in the overall scheme of things it ain't that bad. Sleep on it and you'll get it in perspective the next day. Not a bad idea to go back (when you calm down) and talk to the owner about it. He should offer you some free table time to make up for it IMO. Don't be afraid to ask him for some free time to make up for the inconsideration. You'll find out if he's any good or not.

 

[eze]

From what I saw the BCA event was great....great competition, run well, and enough vendors to find whatever you needed. The RIV on the other hand , I thought sucked, most of the staff seemed like they wanted to be anywhere but where they were to down right rude! There was never enough staff on duty and the food was beyond description in a negative way! Probably wouldn't hurt to clean the damn place either. With the economy the way it is, having a tournament at all is hard enough....but the host facility needs to be better...if I ever go back I'll put into my budget for taxi service and stay at a casino that at least acts like they want me there. Mark and company work hard to put on the event and I hope they will either find another venue in Vegas or move to another city if thats what's needed. Just my thoughts.

Did you read this guys post?

 

[chin0]

You don't say how long these guys had been playing on the table before you arrived at 8.45 (you were late for your booking it seems). Did they just go on the table shortly after 8.30 or had they been on for quite some time before that? If it's the former you don't have much of a case, if it's the latter you should have been entitled to expect the room owner to get them off by 9 at the latest.

But also consider this......let's say something had come up and you didn't actually go to the room and didn't let the room owner know well before 8.30 that you weren't coming so that he could rent the table to someone else who might in the meantime come in asking to use it.........if you can honestly answer the question "would you have paid the owner for any table time rent he lost out on?" with a definite "yes" .....then you are justified in being very miffed.

If you can't honestly answer that question with a yes you might have to think again. Why didn't you pay him for some table time when you visited the room in person to book it......then you'd really have an excuse to be miffed if he didn't get the others off the table pretty soon after you arrived?

Sometimes it's not easy being a room owner, damned if you do and damned if you don't. If for example he's got someone badgering him for that table at 8.40 and about to leave his room if they don't get it and there's no sign of you arriving, what's he to do?

I can tell you this, I told the owner it would be around 8:30 to 9:00 that I would be showing up. At the time I reserved the table, no one was on it playing. If he wanted something down on the table to hold it, I can honestly tell you, yes, I would pay him up front for the table time. Even if he wanted me to give him the 3 hours of hold time ($3 for single person practice and $7 for two people and up) I would easily given him $21 to hold the table for me. I have never ever asked him to reserve a table for me, so for me to ask him to reserve the table for me, I meant it and I would come back. It is $7 an hour, if something had came up and he held the table for me all night, I would gladly pay him however many hours he clocked the table without a fuss, because he at least held and reserved the table for me. I am a man of my word, and I don't break that very easily. If I knew I couldn't have made it up there, I would've called before 8:30 and told him I can't make it, he can let someone else use the table, and he can by all means keep the $21 I gave him to hold the table. I wouldn't mind if he asked for $30 to hold the table. Money is not the issue here, it is the principal, and the special occasion for me that my dad was going to finally go shoot some with me. Let's say you had reservation at a restaurant for your 25th wedding anniversary and you come in and the owner gave your table away and doesn't even apologize to you, how would you feel?

 

[Cameron Smith]

Out of curiousity, how long did they stay on the table? By that I mean, did they start another set once they were finished?

Either way, it's foul play. But it's a little more understandable if they were just going to finish out the set they were on.

 

[pool_rob9]

If the owner had any intention of not honoring the reservation or had believed you wouldn't show, he should have made the declaration of first come first serve and not led you to believe you would have it. He should have informed people playing on it he had made the reservation. He should have at least been exteamly apologetic and offered some comensation like free time on the GC till it came open. It was the owners fault and he should have made ammends and you should be upset with him. You didn't blow up at him or go off in the joint or do anything stupid so no over reaction just understandable frustration that you will probably let go of for the most part after a few days and making a new home at a new pool hall. If it was the owner and not just an employee then a boycott of the place is well warrented in my opinion. If it had just been an employee then the complaint could be sent to the owner and you could see if the owner could straighten it out, but the owner is where the buck stops and so should your patronage of the establishment if there is a more costomer friendly venue. Just my opinion...I could be wrong

 

[chin0]

I never took reservations at any poolroom I owned. Unless it was for a big party and they paid a deposit in advance. That said, if the owner gave his word, he should abide by it. He probably figured you weren't going to show up anyway. That may have happened to him before with advance reservations. To guarantee the table, I would have paid him one hours time in advance. That would have solidified your reservation and let him know you were definitely coming back.

Like someone else said, in the overall scheme of things it ain't that bad. Sleep on it and you'll get it in perspective the next day. Not a bad idea to go back (when you calm down) and talk to the owner about it. He should offer you some free table time to make up for it IMO. Don't be afraid to ask him for some free time to make up for the inconsideration. You'll find out if he's any good or not.

I understand that some people would tell you plenty of things in advance and not show up and snake out at the very last minute. If he felt uncomfortable holding a table, he could've asked me for a deposit. I can tell you and everyone else here, God's honest truth and on my own grave, if he asked for a deposit for the hours that he had to hold it, I would happily pay it knowing that I would get the table when I get there. I will have a talk with the owner when I calm down and let the steam blow over my head, I don't feel that he deserved to have me explode in his face, given the fact that he taught me quit a lot of things regarding shooting pool and etc, kind of like a mentor to me at times (Which I do appreciate a lot even though I am pissed).

Did you read this guys post?

lol I figured he just posted it in the wrong thread

Out of curiousity, how long did they stay on the table? By that I mean, did they start another set once they were finished?

Either way, it's foul play. But it's a little more understandable if they were just going to finish out the set they were on.

Well hey started plenty of new games on the table. I have no clue how many sets they were playing, like I said earlier, if they wanted to finish the game they had started, by all means take your time, but once that game is done, I think the table should be mine. I got there at 8:45 and didn't leave until 10:45, I waited 2 hours for the guys to finish their game, and they kept going and the owner didn't even acknowledge it. I think giving them 2 hours was way lenient

If the owner had any intention of not honoring the reservation or had believed you wouldn't show, he should have made the declaration of first come first serve and not led you to believe you would have it. He should have informed people playing on it he had made the reservation. He should have at least been exteamly apologetic and offered some comensation like free time on the GC till it came open. It was the owners fault and he should have made ammends and you should be upset with him. You didn't blow up at him or go off in the joint or do anything stupid so no over reaction just understandable frustration that you will probably let go of for the most part after a few days and making a new home at a new pool hall. If it was the owner and not just an employee then a boycott of the place is well warrented in my opinion. If it had just been an employee then the complaint could be sent to the owner and you could see if the owner could straighten it out, but the owner is where the buck stops and so should your patronage of the establishment if there is a more costomer friendly venue. Just my opinion...I could be wrong

Yea, an apology would've really been enough you know. I don't go around looking to get free stuff off of people. I feel that if you receive, you should also give. I will talk to the owner about it and let him know how I feel about the situation. I just want to be reasonable about it, because I kind of felt cheated and betrayed that you told me to my face you will hold the table for me, and I considered the owner as a friend and he just gave my table away.

 

[real irish]

CHINO -- when deciding where to spend your pool time and money always support the room owner who treats his customers the best . A owner that gets to know all the patrons on a first name basis , understands what players want in a pool room and is not afraid to give discounts to regulars who treat the room and the owner with respect . IMO you are right about what happened . Don't settle for less !!!

 

[real irish]

CHINO... Also... You can't go wrong with playing at SHOOTERS . It is one of the most famous rooms in the world . Dan Tull is a great guy and his staff is very good . Your game will improve just by playing and hanging out there !!!