Difficulties accessing the Caromtube Stream

I

iralee

AzB Silver Member
Silver Member
Dear Az carom forum members,

We had an exciting event and while many people were able to access it without problems, I understand that the in-viewer pay-wall interface of the streaming service (daCast) was not uncomplicated - making it confusing for some of the subscribers to complete the transaction after their activation code was e-mailed to them. It required that you had to go back to THE CORRESPONDING PACKAGE WINDOW (be it FULL PKG, limited stream, or exhibition) to enter the appropriate code - many people returned to just any other window, only to be rejected.

Therefore, I understand your frustration if you were unable to access the live event in time. First of all, I will insure that no one who was not able to gain access gets cheated - the purpose of this venture was to share billiards, not rob people. I'm sorry to find out that anyone missed the stream, for whatever reason. I fielded dozens of phone calls at Carom Cafe all week long and got everyone working eventually. This was almost always the confusion.

I encourage everyone to PM me your feedback (positive or negative), phone # and e-mail address. If there was a problem with access, please be patient as I will investigate the issue with the streaming company and I will call back to discuss making you whole again.

I plan to make all of these videos available (24 straight-pool and 30+ carom matches and 3 exhibitions) on-demand with a special discount for az members.

I thank everyone for their patience and again, please know that I will address anyone that experienced difficulty accessing the stream last week.

-Ira
 
Verhoven streaming

Ira

Many thanks to everyone involved in the week long events. You guys did a great job and the comentary by RR and company was the best shot by shot analysis I have ever heard.
My only concern was streaming video and audio quality. Resolution was outstanding but both audio and video was choppy to the point that I would sometimes miss whole shot outcomes. This was true on both events and on every browser known to man. I am a regular Kozoom watcher and I haven't seen that much choppiness in a year. The problem lasted all week. I have comcast "Blast" the second fastest broadband they carry.

The $99 was a little pricey for only 8 days so I couldn't afford more than one of those a year. But I would like to hear everything they say and see every shot.

All and all it was a great week and thanks to everyone at Carom Cafe, the sponcers and volunteer help for making this possible

John Bowers
 
iralee said:
Dear Az carom forum members,



I plan to make all of these videos available (24 straight-pool and 30+ carom matches and 3 exhibitions) on-demand with a special discount for az members.



-Ira
Click to expand...

Ira congrats for putting this together and all your work for promoting 3-c, Balkline etc. - I hope we can purchase this but not thru dacast (LOL).
 
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