Don't Be Missled By Steve Klapp Reviews!!

I

imfishing

Registered
This Isn't Like Me, I'm Just Tired Of People Thinking They Can Just Take My Money.:mad:

In My Head I Would Like To Think He Is In A Real Spot, He Is Probably Just Laughing His Way To The Bank.:mad:

Thanks In Advance For Reading This Personal Review Of Steve Klapps Custom Cues.:mad:

Just The Facts:

At or around November 1, 2013 I decided I was in the market for one of those so called old growth shafts.

I checked around for reviews and what not and found out about Steve Klapp’s Custom Cues.

After reading the main review on his web site, which made him out to be a god-like producer of old growth shafts, I decided I would give ol' Steve a try.

My Order:

One 140 Year Old Growth Shaft With A Schon Joint.
Ivory Ferrule - Upcharge Required - Of Course.
Kamui Clear Medium Tip - Upcharge Required - Of Course.

He and I were in business so I sent him A One Hundred And Ninety Dollar Check Through My Bank. No Worries Huh...WRONG.

30 days goes by and my new shaft finally arrives.

I grab my STL-13 and new shaft and head out. Very Excited I Must Say.

I put my new cue "Ol' Painless" together and rolled it across the table I was playing on.

Wouldn't You Know It - Yea! To my amazement there was a serious THUMP, THUMP, THUMP, across the table it goes.

What Nah...Really? So I looked closer only to see there was a portion of the cue sticking out on the side, at the joint, about one/sixteenth of one inch...

So I pulled it apart and reinstalled my shaft to the butt section...Yep...Same Thing.

This Cue - The Schon STL-13 Which I Bought From Mike At The Billiard Shop Rolled Nice With A Real Shaft On It So It Wasn't The Butt Section.

Dismayed now I examined the whole shaft for any more surprises, What else could be wrong with this beautiful shaft custom built by Steve Klapp I asked myself.

Just then I viewed the tip… It wasn't the super awesome Kamui Clear Medium Tip I Was So Generously Up Charged For, Nope...It Was An Imposter...

But That Didn't Matter Much Any Way, Cause after five test hits the tip went flying across the pool hall. Wonderful I Thought.

No Problem...There was an obvious mistake, I'll just get my money back and we will start over as this is a cue shaft built by the legend himself.

He is a top notch craftsman...blah blah blah so the review that I read went on. It really painted it on like this klapp guy knew his stuff...Right??

Surely he would stand behind his products after all he has a sterling reputation, Yep thats what he kept bragging to me about....Phooey!.

After he said in an email that he would refund my money I sent him the amateur-night shaft back at my expense. Thanks Steve.

I wait for three weeks and then I email him – His Reply…”I Need Some Time To Come Up With The Money For Your Refund” – A Couple Weeks? Jeesh.

I Wait Two More Months – I really wanted to give this guy the benefit of the doubt.

Two months and nothing, No letters, No Checks…NOTHING!!

I decide to call him and square this away – Would you believe I got through after just a couple rings…

I told him who I was and right away I just got a bunch of sob story crap. Yea like it’s my problem or something. He says he’ll send it right out.

Yep You Guessed It – NOTHING – NADA – ZIP – Zilcho.

So I try calling him again and now of course all I get is that lady telling me Mr. Klapp’s mail box is all full up…GREAT!!

So There You Have It – GEE MR. KLAPP HAVE I LEFT ANYTHING OUT?

Oh Yea the fact that it has been seven months that you have had my hundred and ninety bucks.

If the situation were reversed oh you bet your sweet tooshy I would be in collections and my credit would be tarnished not to mention the late charges from bounced checks…

Oh the humanity…Mr. Klapp YOU HAVE TAKEN MY MONEY SIR, AND NOT PRODUCED ANYTHING FOR IT THAT MAKES YOU A THIEF WHERE I COME FROM.

My Review Of Steve Klapps Custom Cues: Minus Five Stars.

Minus Five Stars For His Junk Equipment.
Minus Five Stars For His Embezzling Practices. - THIEF!
Minus Five Stars For His Customer Service After The Sale.

MINUS @#$%^ FIVE!!!

Thanks For Reading This Review Of Steve Klapps Custom Cues…I Know It Was A Long Read.

Now I’ll Probably Get Banned For Breaking Some Kind Of Rule On Here...

Thanks Again Steve.

K. Smith
Gresham, Oregon
 
Sorry to hear about this. I would be very furious as well. Have you thought about taking it to a local cue maker and seeing if he could do some modifications to make it the shaft you were hoping for. Its sounds like all you need to do is take off a little bit of wood from the bottom near the joint and put a new tip on it. I am just trying to be optimistic here but if the wood is good then maybe its worth having someone fix it up for you. Best of luck to you and sorry about your bad experience. Hopefully Karma will settle the score.
 
Wow, that is the first negative reply about S. Klapp. Sorry for your experience. Hopes Steve will send your money.
 
sorry that happened to you.
but i bought three cues and a shaft for my bludworth and it all worked out great for me
 
send butt for matchup

mistake not to send butt for fit and match.
schon has several different thread pitch for thier joint pin, lots complaint about shcon pin.
lots!
 
Regardless of whether the butt should have been sent in to get a correct fit, none of that matters in regard to the abhorrent behavior that's been described.
Mr. Klapp's woeful broken promises and his totally unresponsive demeanor as has been described is mind boggling. It would make anyone's blood boil
and the OP deserves some form of satisfaction right away.......new shaft....complete refund.....but you'd be out of your mind to ever send him the cue butt
so he could make the shaft.......if he wants that, screw him and ask for a refund........you may never see that cue again if you trusted him because it's really
true about that old expression...."Once shame on you.....but twice.....then shame on me." It's way too big of a risk to ever now trust Klapp with the cue butt.

Matt B.
 
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The OP has been paid in full and should stop slandering people all over this forum.
Your business with Steve is done. Let it go.
 
Bigb'scues said:
The OP has been paid in full and should stop slandering people all over this forum.
Your business with Steve is done. Let it go.
Click to expand...

If he has been paid in full, then the only thing that should be done is to update the OP.

Are you saying his story isn't the way it happened? If it did happen the way the OP stated, I see no slander going on. If what you said is true, the OP has been paid in full, then the only thing he should do is update that in his OP.

I, for one, find it very necessary to air this negative review. It's always said that one can have thousands of good transactions, but it's how the bad transactions are handled that determines the integrity of the business person. If it takes that long for a promised refund, then I would certainly be very cautious if I decided to do business with this particular person.
 
He had the exact thread in the wanted for sale section 2 weeks ago rid thread is being bumped with no closure from OP after having been paid over a week ago. OP. EDIT YOUR POST AND TELL EVERYONE YOU HAVE BEEN PAID.
 
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Bigb'scues said:
He had the exact thread in the wanted for sale section 2 weeks ago rid thread is being bumped with no closure from OP after having been paid over a week ago. OP. EDIT YOUR POST AND TELL EVERYONE YOU HAVE BEEN PAID.
Click to expand...

Let's hope he doesn't wait 7 months to say he's been paid. Although I'd see where it would be fair to do so since it allegedly took that long for the refund to occur.
 
Really trust me this guy got paid . How can you just come out and just blast " Steve klapp ? You got your money , it came through Western Union . And you did get all your money . So let it go ...
 
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