Geckodrive Rocks !

Facundus Cues

AzB Silver Member
Silver Member
Well I figured that I would share an awesome experience with Geckodrive. I am here in southern Louisiana where my house and shop got hammered with 4' floodwater about a month ago. I lost all of my equipment including my 2 cnc machines. I had just talked with x-zero about ordering one of his machines and had though about trying the leadshine driver that I have been hearing good things about but was unsure to stray from the G540 that I am so familiar with. After flooding I contacted Gecko to see about using their flat rate repair to fix my 2 flooded drives. They told me to send them in and they would see what they could do. Today I received 2 brand new drives along with a t-shirt - a keychain bottle opener - and an invoice with no charge. I am completely blown away and I assure you that I am a customer for life. Just wanted to spread the word.
 
How wonderful. It's nice to here about good things like this when they happen. My hat goes off to them, and thank you for letting everyone know about a stand up company.

Jim
 
Now that's customer service & standing behind your product & customer, thanks for sharing this.
 
Sorry to hear about the flooding. I have a few relatives who live in Denham Springs as well. Take care.
Scott
 
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