Missing Cue, HELP!

Panhdlce said:
Cuedoctor, I answered your PM at lunch when I did not have time to look up the numbers, I just sent you by PM the tracking & customs numbers, again thank you. BTW I sold the cue to a buyer here on AZ and have not seen him post since, and yes he has received his money back.....
PM sent:D :D
 
Mail box full/here is the facts

Ok,here's the facts
Mailed 11/24
Global priority mail
Amount paid 14.75
Weight 2lb15oz
Left Ohare 11/29
Customs 12/01
Back to Foley Alabama on 1/12 and then on 1/24
Scanner id L887551 and L539144
THERE IS NO INSURANCE ON THIS PACKAGE<ITS NOT AVAILABLE ON THIS SERVICE<ONLY IF YOU MAIDED IT PARCEL POST!
14.75 is the amount you paid and it matchs the service
Any other info and I would need to contact my friends in the suits!:D
It may be lost but there was no ins so ........
Charley
 
Panhdlce said:
in the past I have always used UPS (& had no problems) in the instance the buyer requested I use USPS

i can explain this, when shipping to canada with ups, ups charges a crapload of money for brokerage fees and customs fees. i remember they charged me 40 dollars for an 80 dollar shipment. i refused to pay it so they sent my shipment back. most ppl in canada dont like ups shipping as the brokerage fees are insane. i think for a 600 dollar cue the total fees u pay to ups has to be at least 200 dollars if not more.
 
I am in the middle of the same thing!!! I shipped a cue to Taiwan, and it is confirmed to have reached customs, but beyond that is anybody's guess. I definately had insurance and I shipped it priorty mail ( supposed to be 3-5 bus days). I am in the middle of going through the claim procedure now. Let me know how this ends for you, and give me any tips or problems you encounter along the way. I will do the same.

BTW I did get my postage refunded no problem, just waiting for them to process the insurance claim.
 
It sounds like you got scammed.

FedEx won't insure for over $500, so they are worthless for most decent cues. Who said anything about UPS?
 
I think...

certain Fedex services you cannot insure for more than 500...I think you have to do overnight to insure for more than 500.
I remember insuring for 750 once through fedex...the best service right now is either USPS express mail guaranteed or fedex overnight service.
Always insure for the full amount (unless buyer takes responsibility for the loss) and always do signature confirmation.


SphinxnihpS said:
It sounds like you got scammed.

FedEx won't insure for over $500, so they are worthless for most decent cues. Who said anything about UPS?
 
poolpro said:
I am in the middle of the same thing!!! I shipped a cue to Taiwan, and it is confirmed to have reached customs, but beyond that is anybody's guess. I definately had insurance and I shipped it priorty mail ( supposed to be 3-5 bus days). I am in the middle of going through the claim procedure now. Let me know how this ends for you, and give me any tips or problems you encounter along the way. I will do the same.

BTW I did get my postage refunded no problem, just waiting for them to process the insurance claim.


Did the cue have ivory in it? If so, and it reached customs, it may well have been seized, if they truly inspected the package.

I sent a cue to Taiwan late last year, and everything went very smoothly....and yes, the cue did have ivory in it. I had the cue wrapped up pretty bullet-proof, also the package was marked used and as a gift. Also, the jp I put on the butt to protect the pin was an ivory colored Delrin...and the shafts had no jp's. If the item was inspected, perhaps a cursory glance told them that the joint was phenolic and not ivory, and they just passed it on....who knows? I do know that I will likely never do it again, as, even tho' the buyer absolved me of any and all liability, it was still an extremely stressful experience for me that I do not think I wish to repeat.

Lisa
 
i'm in canada and i have a cue being sent to me right now. it should have gotten here a week ago but is still missing. the customs form tells me absolutely nothing other than the date it was received at the post office. i'm beginning to worry that the cue is lost as a package that was sent to me by the same person on the same day and that package got here a while ago. so i'm thinking i'm screwed? hopefully it shows up sometime this week.
 
poolpro said:
I am in the middle of the same thing!!! I shipped a cue to Taiwan, and it is confirmed to have reached customs, but beyond that is anybody's guess. I definately had insurance and I shipped it priorty mail ( supposed to be 3-5 bus days). I am in the middle of going through the claim procedure now. Let me know how this ends for you, and give me any tips or problems you encounter along the way. I will do the same.

BTW I did get my postage refunded no problem, just waiting for them to process the insurance claim.

Can i join in you party/story....I bought a low end Joss cue to send to Soljarte in Belgium. This cue was a gift from me. I went to the ups store and their fee was going to be somewhere around $80.00, give or take a couple bucks. I balked because the cue only cost me about $200.00 when i bought it. So the guy at the store tells me that he can ship it cheaper thru usps since their store also does mail boxes for the post office. I say go ahead. After 6 weeks of telling Solly that it has been mailed , i go back to the store and the same clerk tells me that he had shipped it "parcel post" thru the post ofice. Noe solly tells me a couple of weks ago that his postal service tried to deliver it to his next door neighbor who just happens to be away. when he returns he tells Solly about the attempted delivery. Solly calls the post office there to check on it and they tell him that it was returned to sender after a week. Well on the 29th of march it will have been 4 months and neiither Solly nor myself have any idea where this cue is. but rest assured, when it finally returns to me i am shipping it by USPS but using EMS this time. So solly. if you read this please be patient and it will eventually get back there.....What a freakin nightmare this has been. And don't ask me what the store owner had to say...lets just say he questioned my honesty over this.........................mike
 
Well, i was diligent, and I finally got an insurance check from the post office!! So it seems that if you stay on them, you will get your claim money after everything checks out. Just thought this might give some encouragement to some of you!
 
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