Shaft Straightness?

[ATM82]

I recently bought a brand new South West that was finished in 2011. Serial number 31311.

The Butt is dead Nuts Straight. When I received the cue 1 shaft was almost, I repeat almost dead nuts straight. The other shaft had some light variance when rolled on the table. Both shafts never have any movement at the tip or ferrule, and when the cue is together it looks pretty damn nice when rolled.

The cue I bought is on billiardwarehouse.com in the custom cues section.
Now I live in Chicago where it is very hot and humid. I know South West's are made in Vegas and I have heard it is very dry and hot out there. Should I think this cue is warped??

Strangest thing is now both shafts look the same???? Really Weird.... Is it safe to assume they will return to no variance, or does that just not exist. Should I be on the phone complaining to South West?

Any opinions are greatly appreciated.

Thanks.

 

[tsp&b]

If you think your cue has a problem that is covered by a warrantee or guarantee, usually the first place to file a claim would be with the retailer from whom you purchased the cue. Then, if the retailer can't or won't help, you can then contact the cue maker. JMHO.

 

[cueman]

It the cue looks really straight and the tip never leaves the table and you have to look hard to find any wobble, I would say that it won't cause you any problem shooting with it.