TxOnePocket said:I work for ups, the shipping company is 99% of the time not the problem. Normally its the shipper(seller) putting off a customer for various reasons, but after the package is in UPS/FEDEX/DHL/USPS hands it has a required day it MUST be at the reciever or a refund is guarenteed, plus its still a priority package. Hate seeing someone gripe about the shipping company when its just not the case, any shipper using most parcel services should have a VALID tracking number the the reciever can follow the status of their package immediatly.
poolchady said:Brian,
Laurie said you never contacted with her regarding the new shaft you promised to order for the ebony plain jane South West cue. It's been 3 months since you received the fund and I still got no cue. No PM or email replies for 3 weeks!! You said you have been in this business for years and don't want me to ruin your reputation by posting publicly in AZ forum. But I really don't know what else I could do. I really don't want to take the legal action against you and I truely wish you could stand up and resolve this.
thomsont said:I sent money to Brian on 11/03/2006 - Just after my wife gave birth to my son. It toke more than 4 months to refinish the cue (not sure if it's done) and i finally gave up and Brian promised to refund me the amount. That was about 2 months ago.... Brian, if you reading this, my son is already 6 month+ old!