Justis Case Interior Upgrades

[JB Cases]

You may want to check the Magnuson-Moss Warranty Act of 1975 before you state something like this. I know a bunch of car dealers who got in trouble for voiding car warranty because of after market parts installation.

:2cents:

Absolutely correct. According to this site Jack is not allowed to void his warranty due to the replacement of his interior. http://www.dummies.com/how-to/content/keeping-your-mods-warranty-intact.html

Essentially if the interior does not affect the other parts then Jack cannot legally refuse to replace the defective parts.

Of course he can simply refuse to repair the case and no one is going to sue.

So I will reiterate that I will honor Jack's warranty and repair any Justis that Jack won't repair if you purchase an interior from me.

And with that I want to report that we are now making them in any color you prefer.

 

[Jack Justis]

[QUOTE JB says: So I will reiterate that I will honor Jack's warranty and repair any Justis that Jack won't repair if you purchase an interior from me.QUOTE]

I hate seeing you "hard selling" someone to buy a $20 interior so here's what I am willing to do. If they bring me the case and allow me to remove your interior, set it on fire, and agree to never talk to you again I will do whatever it takes to make them happy, maybe even give them a free case.

 

[D_Lewis]

I hate seeing you "hard selling" someone to buy a $20 interior so here's what I am willing to do. If they bring me the case and allow me to remove your interior, set it on fire, and agree to never talk to you again I will do whatever it takes to make them happy, maybe even give them a free case.

Sign me up for some of this.

 

[rjb1168]

[QUOTE JB says: So I will reiterate that I will honor Jack's warranty and repair any Justis that Jack won't repair if you purchase an interior from me.QUOTE]

I hate seeing you "hard selling" someone to buy a $20 interior so here's what I am willing to do. If they bring me the case and allow me to remove your interior, set it on fire, and agree to never talk to you again I will do whatever it takes to make them happy, maybe even give them a free case.

Make a better interior Jack and this will not happen. If you interior was so good they would not be changing it. JMHO

 

[JB Cases]

[QUOTE JB says: So I will reiterate that I will honor Jack's warranty and repair any Justis that Jack won't repair if you purchase an interior from me.QUOTE]

I hate seeing you "hard selling" someone to buy a $20 interior so here's what I am willing to do. If they bring me the case and allow me to remove your interior, set it on fire, and agree to never talk to you again I will do whatever it takes to make them happy, maybe even give them a free case.

That works ;-)

So next event I will bring you my Justis, you will remove the interior, set it on fire, give me a free case, and I will agree to never talk to myself again.

---------------------------------------------------------------------------------------------------

But seriously Jack it's not about the "hard sell" it's about you punishing your customers for simply wanting what they feel is a better interior. You have told people that our interiors will damage cues. You know that is not true yet you tell them that anyway, both on here and in person.

I am not going to list all the reasons that this is not true as I have done so already since you started saying this in 2010.

Anyone can read about it here http://jbcases.com/caseblog/?p=40

You want to tell you customers that you won't replace a broken snap or fix a zipper or replace a nail because they changed the interior simply because you don't like me. Has nothing at all to do with the integrity of the case. You stated that you make the skin and the plastic tube fit loose so that your customers CAN change their interiors easily by themselves without tools and then you go and punish them if they choose to do what you claim you built the case to be able to do.

By telling them that you will void their warranty if they choose to upgrade their interior you are the one "hard selling" your customers to your way of doing it.

Why? Why do you actually care about what interior your customers prefer? I mean let's be completely honest here, you already got the money for the case so why do you care what your customer does with it after he owns it? Especially when what the customer wants to do is easier than changing a tip and has ZERO effect on the skin. There is almost NO WAY that a customer can damage any part of the covering by replacing the interior on your case. So why do you want to extort them into not changing to what they prefer?

I mean I get it that you don't like me. Fair enough, I am kind of harsh now when it comes to you and your defamation of our work. But why take it out on your customers?

 

[blucollar]

^^agree^^...not only did jack already get the money for the case, I can almost guarantee that customer GROSSLY overpaid for it too. I especially enjoy the atrocious markup on a Justis with exotic hydes....actually comical considering the cost of the material but to each his own.

I just can't see how anyone can put a $1000 Barton in their right hand and a $1000 Justis in their left and not laugh. Good luck in your inevitable disagreements John and Jack.

 

[wade]

Question?

Make a better interior Jack and this will not happen. If you interior was so good they would not be changing it. JMHO

So how many times have your cues fell out of your Justis case? Mine have never fell out of any of the 5 I have had? If jacks interiors are so bad why does he have customers paying $500 to $1500 for them? Don't get me wrong JB makes some nice cases but I don't think he should have to plunder in other people's products just to make a sale! Just my thoughts..

 

[JB Cases]

Make a better interior Jack and this will not happen. If you interior was so good they would not be changing it. JMHO

Or offer two styles. One normal and one with more padding. Our interior is easy to copy, have the factory copy it and offer both to the customers.

The snug-fit-will-harm-cues argument is bogus and Jack knows it.

He sells an envelope cased called the Roadrunner which has no liner and no dividers. The cue goes in snug to the leather.

Here is a picture of a very fancy one with a Black Boar that goes in it. If the snug fit were a problem would Jack make these cases for the high end cues?

This person modified his Justis Roadrunner case with snug sleeves? Did he void his warranty and are the cues in danger?

And finally Jack himself recommends to his customers that they can overstuff their cases like the examples below. This practice has the cue parts snugly in the case and rubbing against each other. So if a snug fit is harmful then why does Jack tell his customers it's ok to do it in if they want to fit more cues in the case than there are slots?

 

[JB Cases]

So how many times have your cues fell out of your Justis case? Mine have never fell out of any of the 5 I have had? If jacks interiors are so bad why does he have customers paying $500 to $1500 for them? Don't get me wrong JB makes some nice cases but I don't think he should have to plunder in other people's products just to make a sale! Just my thoughts..

And if I send you a story about a guy whose $4500 in cues did come out of a case when he slipped on the ice and the lid on the Justis popped open would that make a difference?

Of course MOST people don't have the problem of their cues coming out. You can say that about any case where things are loaded into the top. People know what is up and what is down and typically don't invert cases on purpose. But accidents DO happen even to careful people.

But it's more than just protection against inversion. It's protection against banging around and excess movement. It's really simple, more padding is better and that's the bottom line. In every other part of life the cases considered to be the VERY BEST are also the most well padded.

It makes no sense to me to have a case where the cues are allowed to bounce around, rattle, and move constantly. If you don't have a problem with your cues then thank your cue maker for building a tough cue that withstands that sort of constant movement.

Watch this video and tell me it doesn't make you think twice about what it going on INSIDE the case when the case simply falls over. Now imagine even MORE force applied to the case when you hit a particularly nasty bump in the road.

https://www.youtube.com/watch?v=tftnJJmgLO0 - Protection Matters



As for using Justis to make money, why not? He said clearly that he makes his interiors EASY to remove for the SOLE purpose of being able to change them easily. So why shouldn't I make a replacement interior when I have the means to do so?

I have been asked to do the same for Whitten and I refuse because it's NOT easy to replace the interior of a Whitten but if it were then I would offer it.

I have replaced interiors for other cases, Swift, Bonner, Murnak and others on request but these require more work than simply sliding one out and replacing the liner in five minutes.

Are we not free men allowed to do as we please? Are you not a free man allowed to do with your property as you please?

Be completely 100% honest and tell me that if you yourself decided to sew up a new liner for your personal Justis and you showed it on here then Jack would have NO problem with that. But if it's me then he has a problem and he transfers it to the customer with scare tactics about voiding the warranty.

 

[LuckyStroke]

Tel you what. . . .

I don't have a Justice case and I do not have a JB case. The first guy to send me a free case gets my business. Annnnnnnnd GO!





But seriously, if you guys have out a free case everytime someone hit you up for one I'm sure you'd be broke. I've talked to John on AZ before about cases and he said "whatever you can think of we can build". I'll have my custom case one day and it will probably be a JB case. Until then my j&j instroke knock off will have to do, it gets the iob done anyway. Hey Jack, here's your chance to steal away a JB customer

 

[trob]

So how many times have your cues fell out of your Justis case? Mine have never fell out of any of the 5 I have had? If jacks interiors are so bad why does he have customers paying $500 to $1500 for them? Don't get me wrong JB makes some nice cases but I don't think he should have to plunder in other people's products just to make a sale! Just my thoughts..

It only takes once....anything can happen in a crowded bar league night. I changed more because I didn't like the sound of my cues banging around in my case while I'm walking. I don't know if it damages them but I know I like not hearing them bang back and fourth. I doubt I will ever sell my justice but it's a simple change to put the original interior back if I do.

 

[wade]

I understand.

It only takes once....anything can happen in a crowded bar league night. I changed more because I didn't like the sound of my cues banging around in my case while I'm walking. I don't know if it damages them but I know I like not hearing them bang back and fourth. I doubt I will ever sell my justice but it's a simple change to put the original interior back if I do.

Trust me I understand what your saying and I am not saying I wouldn't change it if I wanted to but I think jacks cases are great and until I have an issue I plan on leaving mine the way jack meant it to be.

 

[JB Cases]

Trust me I understand what your saying and I am not saying I wouldn't change it if I wanted to but I think jacks cases are great and until I have an issue I plan on leaving mine the way jack meant it to be.

And for me that is the WHOLE point. IF you wanted to change then you should be allowed to without being molested and heckled for it.

If you're happy with the way things are then don't change. Simple as that.

Jack and I provide a way for Justis customers to change EASILY if they want to. Then they don't need to buy a new case just to get better protection. It's a win for everyone involved.

 

[rjb1168]

So how many times have your cues fell out of your Justis case? Mine have never fell out of any of the 5 I have had? If jacks interiors are so bad why does he have customers paying $500 to $1500 for them? Don't get me wrong JB makes some nice cases but I don't think he should have to plunder in other people's products just to make a sale! Just my thoughts..

Bottom line is John's interior is better. People should be able to choose
the one they like. Jack should be trying to equal John's interior so his customers
don't need to go to John. He chooses to punish his customers with a voided warranty if they change it. Poor choice!

 

[Jack Justis]

[QUOTE JB says: So I will reiterate that I will honor Jack's warranty and repair any Justis that Jack won't repair if you purchase an interior from me.QUOTE]

I hate seeing you "hard selling" someone to buy a $20 interior so here's what I am willing to do. If they bring me the case and allow me to remove your interior, set it on fire, and agree to never talk to you again I will do whatever it takes to make them happy, maybe even give them a free case.

John, for crying out loud. Where is your sense of humor? I guess I should have put a smily at the end.

 

[blucollar]

^^agree^^...not only did jack already get the money for the case, I can almost guarantee that customer GROSSLY overpaid for it too. I especially enjoy the atrocious markup on a Justis with exotic hydes....actually comical considering the cost of the material but to each his own.

I just can't see how anyone can put a $1000 Barton in their right hand and a $1000 Justis in their left and not laugh. Good luck in your inevitable disagreements John and Jack.

This comment was a little harsh now that I reread it...don't get me wrong Jack builys an aesthetically beautiful case, I just think they do det lack in the protection department. I personally feel Johns cases whether a custom or a GTF are the total package. I have said many upon many of times they are the best and I think a Barton interior on a Justis case is indeed an upgrade. So in short, Jacks talent cannot be denied but I think Johns designs are a little better. I don't know for sure but I assume JB isn't making too many cases these days and his staff probably takes care of most of the building so I don't know......

 

[classiccues]

Yes he can void the warranty. By your own words, printed many times here, the interior is the case. By changing the interior, Jack could claim that since its a major component, and according to you, THE major component, being swapped out, that the case can no longer be considered his. The single easiest way around the Magnuson act is to claim that the replacement part is over 50% of the product and according to YOU, many times, it is. So you lose, again.

You cannot apply this law in an automotive analogy, whatsoever. What you're doing is in essence jacking up the radiator cap of a Ford and putting a Yugo in its place and expecting Ford to hold the warranty.

You and anyone else would lose this argument in a second in any court.

JV

Absolutely correct. According to this site Jack is not allowed to void his warranty due to the replacement of his interior. http://www.dummies.com/how-to/content/keeping-your-mods-warranty-intact.html

Essentially if the interior does not affect the other parts then Jack cannot legally refuse to replace the defective parts.

Of course he can simply refuse to repair the case and no one is going to sue.

So I will reiterate that I will honor Jack's warranty and repair any Justis that Jack won't repair if you purchase an interior from me.

And with that I want to report that we are now making them in any color you prefer.

 

[YBA]

You cannot apply this law in an automotive analogy, whatsoever. What you're doing is in essence jacking up the radiator cap of a Ford and putting a Yugo in its place and expecting Ford to hold the warranty.

You and anyone else would lose this argument in a second in any court.

JV

According to the law, it's up to the merchant to prove the upgrade caused the problem. If for any reason the there is a defect on a bunch of rivets or the handle, I would be very interested to see the warrantor deny warranty coverage on a workmanship defect because the case interior has been replaced.

As for loosing in court, you could be surprised...

Check out the finer details of the law. It doesn't apply only to cars, it applies to consumer products.

http://en.wikipedia.org/wiki/Magnuson%E2%80%93Moss_Warranty_Act

 

[blucollar]

I think Mr. Justis can write his warranty any way he so pleases. Therefore, if he feels that by upgrading the interior to say a JB ultrapad, which is by every means of the word an upgrade, comprimises the integrity of his cases than so be it...warranty voided. On the same note JB said he will honor any warranty work due to the interior affecting the integrity of the case than you can't go wrong....everyone wins, Jack has his money, you have an upgraded interior and a transferred warranty and John has a happy customer.....sounds pretty good to me.

 

[JB Cases]

John, for crying out loud. Where is your sense of humor? I guess I should have put a smily at the end.

I got it. Didn't you see my reply. I put a smiley on it.

But in the larger sense I wish that you would retract your statements that our interiors will harm cues.

Just come out and say that you were wrong about it. No hedging saying that you think that eventually the interior will harm the cue. Just say you are wrong and that our interiors do not and cannot harm cues.

It's not fair that you make these statements about our interiors forcing me to address them. I fully understand if you want to make them the way you do but you cannot use the reasons you have given to discredit the way we do it.