DirtyHarry
Registered
Hi guys,
I have a rather small collection of custom cues, and in my collection I have a custom cue made by Capone. It's only played a couple racks. When I had it ordered, I had the entire butt sleeve made of complete snake wood.
I was in the military and before I left, I stored all my cues in custom cases in a climate controlled room. I came back, and I took out all my cues to admire them as I tend to do from time to time, and the only one that had damage was the Capone cue.
My heart dropped. I spent close to $3k to have this cue made and waited for almost a year to get it. There are 3 cracks running down the butt sleeve on the snake wood. How they got there, I do not know. The cue was stored in a climate controlled environment, just like all my other cues and valuable collectables.
The only way I think this could have happened is that the wood was not properly cured before it was made. After it was made, the wood must have somehow expanded causing it to crack. That's just a guess.
I bought the cue a few years back from Roy, and he told me he has to charge me for the repair work. I just don't think that's fair. If I had the cue in my trunk and was constantly going from hot to cold temps, I can see that being an issue...same as for the ivory, I know that a cue could suffer such damage. And that's why I don't keep a $3k cue in the trunk of my car.
I have been trying to reach Mr. Capone directly....but am having very little luck in reaching him. What are your opinions? I had to sell off most of my cue collection to feed little mouths, and I decided to keep two cues....a Southwest and the Capone (as well as a break and jump stick). I'm going to have to get the cue fixed either way, but I think Mr. Capone should repair it without charging me. He very well may, I just have not been able to reach him. Roy said he would have to charge me.
I'm going to attempt to attach a picture. The cue is MINT aside from the 3 openings/cracks in the butt sleeve. No dings or signs of use. I hope I hear back from Mr. Capone. I love his cues and he by far one of my favorite makers. Opinions? Thanks!
Harry
I have a rather small collection of custom cues, and in my collection I have a custom cue made by Capone. It's only played a couple racks. When I had it ordered, I had the entire butt sleeve made of complete snake wood.
I was in the military and before I left, I stored all my cues in custom cases in a climate controlled room. I came back, and I took out all my cues to admire them as I tend to do from time to time, and the only one that had damage was the Capone cue.
My heart dropped. I spent close to $3k to have this cue made and waited for almost a year to get it. There are 3 cracks running down the butt sleeve on the snake wood. How they got there, I do not know. The cue was stored in a climate controlled environment, just like all my other cues and valuable collectables.
The only way I think this could have happened is that the wood was not properly cured before it was made. After it was made, the wood must have somehow expanded causing it to crack. That's just a guess.
I bought the cue a few years back from Roy, and he told me he has to charge me for the repair work. I just don't think that's fair. If I had the cue in my trunk and was constantly going from hot to cold temps, I can see that being an issue...same as for the ivory, I know that a cue could suffer such damage. And that's why I don't keep a $3k cue in the trunk of my car.
I have been trying to reach Mr. Capone directly....but am having very little luck in reaching him. What are your opinions? I had to sell off most of my cue collection to feed little mouths, and I decided to keep two cues....a Southwest and the Capone (as well as a break and jump stick). I'm going to have to get the cue fixed either way, but I think Mr. Capone should repair it without charging me. He very well may, I just have not been able to reach him. Roy said he would have to charge me.
I'm going to attempt to attach a picture. The cue is MINT aside from the 3 openings/cracks in the butt sleeve. No dings or signs of use. I hope I hear back from Mr. Capone. I love his cues and he by far one of my favorite makers. Opinions? Thanks!
Harry