No Shawn is correct and I owe him an apology.. It was in the heat of the pulled G2 thread and apparently Shawn had came off a break as I did not recognize him as being a normal poster or maybe my powers of observation stink..
I thought he was trolling or a Joe alias because of the timing of when he voiced his opinion and I did not see anywhere in the store's archive that he was a recent customer. Problem is I only looked at this year....
I just went back thru the old store's archive... It's one of the reasons we have a new store... You have to search the old one manually.. Shawn purchased in 2014 and I had not looked that far back...
We always say we want all reviews... That is the only way we can have a shot at getting better.
One of the things we have learned in the last year thanks to feedback is that there really is a huge reason that a razor blade or live cutter has to be used vs a cutting bit. It took a master tool maker to explain what was going on...
A cutting bit goes straight to the side of the tip and the force the tip over while cutting which builds heat and tears fiber...
A razor blade when used has the ferrule as support when cutting and shaves the sides without the added direct pressure.... Between the support and little bit of chatter heat and tearing end up being reduced to non-issues....
I do know, that even installed properly, the Ki-Tech may not be for everyone... If Shawn says he did not like the feel of the Ki-Techs that opinion has as much merit as someone who says they hit great.. As such no I would not call him a "douche" or anything else for expressing it now that I know he has actually tried the tips and was not trolling.....
Chris
I thought he was trolling or a Joe alias because of the timing of when he voiced his opinion and I did not see anywhere in the store's archive that he was a recent customer. Problem is I only looked at this year....
I just went back thru the old store's archive... It's one of the reasons we have a new store... You have to search the old one manually.. Shawn purchased in 2014 and I had not looked that far back...
We always say we want all reviews... That is the only way we can have a shot at getting better.
One of the things we have learned in the last year thanks to feedback is that there really is a huge reason that a razor blade or live cutter has to be used vs a cutting bit. It took a master tool maker to explain what was going on...
A cutting bit goes straight to the side of the tip and the force the tip over while cutting which builds heat and tears fiber...
A razor blade when used has the ferrule as support when cutting and shaves the sides without the added direct pressure.... Between the support and little bit of chatter heat and tearing end up being reduced to non-issues....
I do know, that even installed properly, the Ki-Tech may not be for everyone... If Shawn says he did not like the feel of the Ki-Techs that opinion has as much merit as someone who says they hit great.. As such no I would not call him a "douche" or anything else for expressing it now that I know he has actually tried the tips and was not trolling.....
Chris