Not only was the shaft warped but the butt had some lathe marks or something under the clear coat on the black nowrap handle. Pictures here:
Hi, I just received a new OB-124 cue in the mail from an OB dealer--my first cue. I have a couple of questions: 1) My cue did not come with a black OB sleeve. I ordered another OB cue last month from a different OB dealer, but I ended up returning it, and it came with a black OB sleeve. Do...
forums.azbilliards.com
And, they screwed up the delivery. On their website, it says this:
I contacted them immediately upon receiving my cue, and they would not honor their guarantee. They told me if I returned cue, I had to pay a restocking fee.
In my experience, they are incompetent shysters, and I will never buy anything from them again. I'm glad you have had better experiences than me. Have you ever been able to get additional pictures or a spec out of them, like the butt size, for a cue that you are interested in?