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Bigdaddi44

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Thinking about getting a new POS. I currently use CuetPOS but it doesn't intergrate with other apps. What do you think about it if you use it?
 
Bigdaddi44 said:
Thinking about getting a new POS. I currently use CuetPOS but it doesn't intergrate with other apps. What do you think about it if you use it?
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Check BBB reviews. In 20+ years of doing business I've never ran into a more crooked, dishonest, talk out the side of their mouth Company after dealing with 100's of different Vendors. Brian.
 
Late to this, but before you switch, write down exactly what you need it to talk to: online ordering, your accounting, gift cards, a table timer, whatever. Then make every rep show you each one working in a demo, not just say 'yeah, we integrate.' Also read the processing contract closely. A lot of the free-hardware POS deals lock you into a multi-year processing agreement with a cancellation fee, and that's usually where people get burned. And ask how they handle table time, since most restaurant POS systems weren't built with pool rooms in mind.
 
I would look into Square. I have the ability to connect their service to my room analysis application where I handle all table and customer data.
 
buzzsaw said:
I would look into Square. I have the ability to connect their service to my room analysis application where I handle all table and customer data.
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+1 on Square. We run our room in Lakewood on it, and the big win for me is that it plays nice with other stuff, so you're not stuck with one company's add-ons. No long processing contract either, which was my main gripe with those free-hardware deals. We ended up building our own table timer app, Pool Hall Master, that hooks into Square so table time lands on the same ticket as the drinks. Whatever you pick, have them demo your actual busy Friday-night workflow before you sign anything.
 
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