They are dealing with a new production company (I'm pretty sure). Matchroom does not have the staff to do their own productions. I believe even the director -- who chooses the cameras during play -- is a temp. The stream company has been with them for a while, but this is probably a production interface that's new to them. They have fixed things like no names or scores on the silent streams, so there is someone actually doing useful things. There's more to be fixed, and with luck most of it will be done by the knock out phase (last 64).
I suspect that the WNTTV streams have a relatively low priority because commercial broadcast contracts are much more lucrative. Also, I imagine that Matchroom has very little, if any, monitoring of how the WNTTV streams appear in the respective customer countries. When I say, "relatively low priority," I mean in relation to all the other things that have to be fixed, repaired, patched up, and worked around in a production this size. They have to deal with 128 pool players, after all.
