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At best split the shipping, but in my opinion the buyer should shoulder responsibility for shipping on an item he's returning. If you buy anything sight unseen you run the risk of it being slightly different than it shows in any picture. If you return anything the majority of companys would...

Call and ask them, perhaps they can send you a prepaid shipping label that you can print off

I go overboard I use bubble wrap, two layers of the small bubble then either a plastic or cardboard tube inside one of the triangular tubes. I always ship UPS never via the PO and thats because both their service and insurance are far superior. OK here's your tip of the day, take the package to...

Give them a call they will do everything they can to help

This has been on there for a while now, it's old news. Dennis is as good a player as anyone else in the world, just depends on the day in a tournament setting. Both Darren and Dennis are really good with the fans as well but I know who I would want on my side, inside or outside :thumbup: Go Dennis

Jam I think thats a great idea, if they run Pool or pretend to run it, maybe they should actually care whats going on in the World of Pool. Obviously everyone here can't read between the lines properly, I thought 'Billiard' also meant Pool. As Macguy clearly points out it doesn't really, oh well...

Jam Why so cynical? At least they have now unveiled their new name, logo and tag line for for next years event. It's awesome just think how much it cost and how long it took to dream up this! Summit 2012: Redefining the billiard business…together. Great job BCA, Pool continues to go down the...

When will people learn, do not use the USPS go to UPS or FedEx, not only is their service better, their refund policy even though it still takes a while is far superior as well.

Max Fantastic first post, welcome to the Forum. Jay Your post about Bob is truely an awesome and thought provoking one. Bob displays what we would want the ability to do ourselves and what we would love our own heroes to do. Unfortunately in todays World that is all too often lacking in Society...

Warning, Warning make sure everything is ok before anything further. How did this person pay was it through Paypal? Was it by check? if so my scam antenna would be doing overtime. Remember a check can clear in your bank account and then be found to be in some way fraudulent up to 10 weeks later...

OK as it appears to be that time of day I will give you a quote from one of my personal heroes, Sir Winston Churchill and a Lawyer Joke: Winston said: " Lawyers occasionally stumble over the truth, but most of them pick themselves up and hurry off as if nothing had happened" Q: What's the...

Jam I would agree completely with your last sentence. Lawyers by their very nature may overcomplicate matters here and it's not that complicated a situation. If the party's here stood back and analysed the situation rationally and left their emotions at the door on the way in, I don't think...

Doug Not fair..........do not mention Fish and Chip Shops again until I get a chance to get back over there. Paul

Eric Get to feeling better soon man.

Doug I hope you are right and that they can resolve this between them, however the size of the ego's involved is an issue. They also both believe they are right and that's a real stumbling block. They need to be there and Barry needs them there, let's hope common sense prevails, but I am not too...

I think you are absolutely right, the trouble is the two party's involved don't see it that way, they both believe they are right and therefore emotions are running high. That is why some form of mediation is probably going to be the best, quickest and most palatable way forward. Winston...

Run as fast as you can unless there is documentation with it. If it's not what it is portrayed to be it's already over priced.

I completely agree, it now appears that both sides may be so entrenched in their positions that is going to difficult to resolve between themselves. I truely hope that is not the case and that talks between them in the very near future (this week hoefully) can find some common ground.

The trouble is there is no overall governing body, so there are no sanctions for bad behavior, what ever form that takes. Until there is one the problem will be ever present, if only we could get someone like Matchroom to take over the game.....................oh well

Firstly thank you for standing up and being counted, we need more people to do that if and when they can. The leagal side is a nightmare with any arbitration between party's, I know I have dealt with it for years in my business career. My choice in this situation would be to simply have the...