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Yes, and as I mentioned we are tied to this version until the new site is fully developed because of the custom built online designer that is integrated into it. We have 10,000 custom orders in the system and 33,000 designs and we get many new orders a day. We have dealers that have built...

The absence of cases listed as in-stock ready to ship doesn't indicate that there are no cases in the system that are in-stock, ready to ship? I mean I don't know of any other e-commerce platform that doesn't list available products in the categories chosen. I have never had to search for...

Doesn't matter because no one is forced to read war and peace. Those that choose to get the benefit of the writers philosophy and the entertainment. Those that don't remain uninformed. And yes, the last word belongs to me as long as there is a point to be made. Disagreement exists to work...

It's funny how I get criticized for something that people don't have the slightest clue about. You all say "inventory control system" like you have magic ones that work differently than what we have. Simply put, you don't. Inventory is pretty freaking easy, units are entered into the system...

Um, before I answer, we absolutely do have an inventory management system. The problem is that that system will not allow me to not allow wholesale accounts to buy from listed inventory. All I want is for wholesale accounts to order cases to be built and not from existing inventory. But...

Perhaps. Iirc you said that intuitively you don't think that there is enough force or movement to damage your cues given the way you handle your equipment. The tone i perceived is that you think that damage to your cues or anyone else's is unlikely to occur. As I said many times I cannot...

Ours are precise and the reason they look seamless is because of the precision and careful workmanship. You're not supposed to see all the seams prominently.

Yes because our order volume takes up most of our capacity. This is also why we can't do shows anymore as we can't produce enough extra inventory to stock a show. Correct. No, they can get enough cases if they place their orders consistently and start a regular flow. The lead time is...

Guys, the way the site works is that any time there are cases that have an inventory count of at least one then the status is IN STOCK - READY TO SHIP and those cases are FIRST in the list ALWAYS. Always with ZERO EXCEPTIONS. That's how the site is set up. The sorting is automatic because...

That case is from the original run. Those tags are leather and were last engraved. Subsequent runs used fabric tags. I just about slept in the shop the whole time we were making these and I didn't want to disappoint Roy at IndyQ because he was putting a lot of faith in me to make a great...

And the only reason that this picture is listed as in-stock is because it relates to repair orders and how they are handled. I have to list the "repair-order" as in-stock to get it to process correctly. Again it's a problem in the e-commerce platform.

Because, if anything is in stock then it will always be at the top. If I were to change the stock status on ten cases to a quantity of 1 then you would see those ten cases listed first. The category is cases for sale and not in-stock. In stock is only a designation for for what would be...

John Schmidt said that if all of America's top players moved to South Florida and played each other every day then we would be as competitive as the Filipinos. Over there they play reach other constantly and are basically playing to get sponsors. With that many great players in close...

100% true. I have felt the same thing. The mystery is taken out and replaced with somewhat boring accuracy. As well the idea that you know exactly where you stand in the pecking order means that you know pretty clearly when you're straight donating. Before you could match up and sometimes...

This is what I was thinking about the reason the data isn't made public by default. That said could you possibly have a higher level access so that verified tournament directors would have access to all the data? It could be done with the caveat that any tournament director who published...

And what they want is tied to information from us that is relevant to their search. These aren't mass-produced widgets, they are hand made custom pool cue cases. Your lack of attention span isn't my problem. If you can't be bothered to read something that is important to the process of...

Ok, obviously you will see it from your perspective and not bother to understand mine. That's fine, debate is the cornerstone of innovation. I didn't say your cues ARE being damaged. I said they can be damaged. If you think that the cues can take the forces they are subjected to with no...

I am not frustrated with you for your inability to to use our website. I am responsible for the website design. What I said is that your experience is not the same as the experience of the thousands of customers who are able to use the site and order what they want. And I can't do anything...

Correct, you're not consumer reports. So given that you aren't actually benchmarking this product category and given the fact that you are an engineer it seems to me that the proper way to review something is to speak about what's in your hands to the extent that you can describe it and not to...

One of the hardest things for me is when I hit the character limit and have to figure out what to cut. Because you know all of my words are precious to me :)