Scott erwin is a hack! Dont use him for cue work!

tonyboy59

tonyboy59

AzB Silver Member
Silver Member
Scott Erwin did some refinish/rewrap work for me and a friend some time ago and it was quick, inexpensive (gave a military discount) and as close to perfect as you can get.
 
M

maha

from way back when
Silver Member
yea but a bad job should never be sent back as finished and charged for it. that says a lot for a person and none of it good.

would you send back a botched up paid for job and not with a remedy for it.
 
Michael Webb

Michael Webb

AzB Silver Member
Silver Member
maha said:
yea but a bad job should never be sent back as finished and charged for it. that says a lot for a person and none of it good.

would you send back a botched up paid for job and not with a remedy for it.
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Honestly, for the work that was asked for. I can't imagine what could have happened. And I've been trying too. A phone call should have been made before going any further. I had an incident refinishing brown phenolic once. I brought it back because I felt pressured by the customer when I should have said. The phenolic is blotched for some reason and stripped the phenolic and re-did it.
 
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ImaPoolnut

ImaPoolnut

I'm just a PoolNut
Silver Member
Kickin' Chicken said:
I've had a couple cues done by Scott Erwin and they came out spectacular but I'm also aware of a few complaints in addition to yours where quality was bad.



So, it's not that he's incapable, just for whatever reason, things can go sideways.



best,

brian kc
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I've had a few cues including a 1980 Meucci as well as a real early Mike Erwin cue refinished by Scott. The refinish work came out great but one cue took 2 months the other almost a year.

Scott can and does do great work. I've certainly heard of a few unhappy customers over the years but in what industry can anyone keep everyone happy?

Scott's gone through some personal issues and I attribute the occasional poor jobs to his lack of focus on the tasks at hand.

I've heard Scott offer to repair any damage or work on any unhappy customers, have you reached to Scott to discuss this?

Sent from my Galaxy S8 using Tapatalk Pro
 
M

maha

from way back when
Silver Member
why on earth would anyone send that back as he had it a long time in the first place and didnt acknowledge his mistake. likely you wouldnt get it back in another year and still be unhappy. or maybe he would go out of business and you would lose it altogether as many have with other shaky makers.

would would ask for a total refund and damages to be fixed.
 
A

Althair

AzB Silver Member
Silver Member
I've had several cues refinished by Richard J. Hsu of RJH CUSTOM CUES in Brooklyn and he always does spectacular work. He also posts pics of some of his work on his FB page. Yesterday it was making matching rings for a butt extension for a Southwest Cue. He's clearly proud of his work. Having a cue made requires a wait but in my experience he's usually fast on repairs. He does leather wraps where it's difficult to even find the seam. Think he did one for Mika. Anyway, all round great guy and an artist. Only saying all this because several people said it's hard to get good refinishing work done.

Sent from my SM-A600U using Tapatalk
 
S

scsuxci

AzB Silver Member
Silver Member
Not much to say, its horrible and a hack job for sure. Im sure he must of thought" shit i screwed this one up". He should of never sent it back like that, he should of contacted you and said he made a mistake.
 
daniel

daniel

AzB Gold Member
Gold Member
Silver Member
ShootingArts said:
thank you!




Your first pictures made me a little skeptical to be honest. The slightly different angle and the red arrow cutting off part of the top of the cue seemed like someone trying to enhance their position a little. These pictures do a much better job supporting your position.

A couple possibilities, one is that the black ring was a soft plastic that didn't tolerate heat. I'm sure you know that properly pressed linen gets pretty hot and has a lot of pressure put on it. The other possibility is that the linen was substantially thinner than the original leather after pressing and they deliberately took down the black ring to better match the diameter of the linen. Of course it is also possible that somebody did a quick butcher job to get a job out fast that was already very late.

It seems like valid complaints on this cue so the comments below don't apply so much to this cue as to all cues sent off for work, particularly old cues. I remember one that was refinished and horror of horrors, a point or two got sharpied in! That thread heated up to warp speed! Then we took a good look at the "before" pictures at the same high magnification. The "old master" had sharpied in a wiped point to begin with. The old refinisher put back what he found.

The large screens and magnification of digital imaging give many of us the same view as looking through a microscope. Playing with a camera and lenses I had years ago I took a high resolution image of a roughly three-sixteenths inch smooth chrome circular dome, the primer in a bullet. When I blew it up to the size of a dinner plate it was full of dents, dings, pits, and scratches! Looking at one of the most valuable cues in the world, the silver ginacue, at these same magnifications reveals a host of flaws. That cue has had several hundred thousand offered for it and is rumored to have had half a million offered for it quite some time ago.

Perfect to even a fine craftsman's naked eye isn't the same as perfect under high magnification. The funny thing is that the fine craftsmanship and tiny flaws of handmade cues is the reason for buying custom cues. If I had an order for 250 cues at $10,000 apiece I could turn out 250 of the most perfect cues ever built. While short run, these would be production cues with machines and modern quality control devices and techniques applied to the creation of these cues. 25 or 50 years from now a person would be lucky to get their purchase price back, not considering the shrinking value of the dollar.

When we look at perfection in an inlay we are often looking at an illusion. One piece fit perfectly to the other is tricky, particularly when the two pieces will shrink differently with time. If one of those pieces happens to have been put in as a liquid the fit is much better! Many other tricks of the trade to make less than perfect appear perfect but the simple truth is that part of being a master is knowing how to solve problems large and small so that the customer never sees them.

There was a time many considered me a master at auto body repair, even the courts accepted me as an expert in the field. Out of hundreds of jobs I turned out one that was perfect, repairing a dent not much bigger than the end of my thumb. A tough job, I did it three times and painted it twice. A new truck with 84 miles on it, nothing less than perfect was acceptable. I didn't point out that the factory component on the other side of the truck wasn't perfect. Many here don't notice imperfections until after they have work done and get a cue back. Some of the imperfections may be the fault of the repairmen or refinisher, some of the imperfections were there all the time and were not in the scope of work to be performed.

I hope if nothing else threads like this encourage everyone to take good quality pictures of cues before sending them off for work.

Hu
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I'm a refinisher in auto industry & I always know what my imperfections are. I just cross my fingers the customer doesn't notice. Lol
 
ShootingArts

ShootingArts

Smorg is giving St Peter the 7!
Gold Member
Silver Member
daniel said:
I'm a refinisher in auto industry & I always know what my imperfections are. I just cross my fingers the customer doesn't notice. Lol
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I turned out very very good work. Part of the secret was two painters with Binks #7's back then. Some painters used #7's then kept the knobs adjusted so they were no more volume than lesser guns, didn't get that great #7 pattern either. We shot WFO, Both sides, hood, roof, and trunk were wet at the same time, no dry breaks, no burning in where the paint overlapped. Most still weren't perfect but we came very close.

Something that made me want to take up drinking, six or eight white paint jobs in a row ruined by those huge gypsy moths! I would turn my paint booth upside down and inside out hunting those damned things then while spraying the last coat or while it was drying the moth would land on the car, flip over, and flutter a huge half or three-quarter circle over an inch wide in a panel! Naturally these were in great paint jobs other than that! Never happened to other colors, just white. I think the SOB's came in with the cars.

Base coat/clear coat was just coming in when I closed my shop, I think I sprayed a handful of them or less. Much easier to paint I thought but I didn't like the change! Change is evil, we all know that. I had sprayed a fair amount of clear coat, all that takes is faith in your technique.

Hu
 
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