I want to thank Skip!! He purchased a New Robert Harris cue from us, it didn't suit him. He let me know shipped it back and got a new Schon he loved. Nothing like a happy customer, nothing wrong with a cue not being a personal match, we all like different things. The gentleman who got the Harris loved it just as much as Skip loves his Schon. Thx to all of those we have dealt with, special thx also to shakesea, slide13, and a Rod who knows who he is and everyone else.