? about paypal

pooldawg8

pooldawg8

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I received an email from paypal, asking me to ''update my browser''
Has anyone else got this same message from them or is it some kind of a scam? Thanks for any help (answers) anyone can provide me with.
Jeff
 
paypal shouldnt ever be asking a client to update their broswers. to verify the integrity of the email, did it actually come from Paypal? you can always check if it was sent over a secure connection, as well as a digital signature if something from you was required. i checked my own, and didnt receive any emails, so its probaly a phishing attempt. delete it immediately and report to paypal if able.
 
Thanks Legend
It looks as if it came from paypal. It ask me to go to www.paypal.com/safebrowser & follow the easy to do steps.
I hope I can post that here. Just wanted some thoughts on this matter.
Thanks Jeff
 
One thing to look at is whether they addressed you by your full name or not. Bogus emails will say something like, 'Dear Paypal user' or something similar. Also the actual email address will let you know if it is legit or not. Can't remember offhand what exactly the real Paypal email address is.
 
sounds like a scam. if you really want to see whether paypal has an update browser page, just log into paypal first (dont click on any link they give you, just go via a new browser window/tab, like you normally do) and find the page from within.
 
rossaroni said:
One thing to look at is whether they addressed you by your full name or not. Bogus emails will say something like, 'Dear Paypal user' or something similar. Also the actual email address will let you know if it is legit or not. Can't remember offhand what exactly the real Paypal email address is.
Click to expand...

Hi rossaroni
It has my full name & email address. Also here is the email sent to me;
''PayPal'' paypal@info.paypal.com

Hope this helps and does it still look like a scam or is it legit?
Thanks Jeff
 
torqiet said:
sounds like a scam. if you really want to see whether paypal has an update browser page, just log into paypal first (dont click on any link they give you, just go via a new browser window/tab, like you normally do) and find the page from within.
Click to expand...

Thank you torqiet
I`ll try this appoach
Jeff
 
I went to the PayPal forum, where a bunch of people have asked about this email. According to the moderators there, it is a valid email. But unless you are using a really old browser, you don't need to do anything - just ignore the email.
 
junkbond said:
I went to the PayPal forum, where a bunch of people have asked about this email. According to the moderators there, it is a valid email. But unless you are using a really old browser, you don't need to do anything - just ignore the email.
Click to expand...

Thanks junkbond
Much appreciated, gotta love this site.
When you ask a question, people help.
Thanks again Jeff
 
pooldawg8 said:
I received an email from paypal, asking me to ''update my browser''
Has anyone else got this same message from them or is it some kind of a scam? Thanks for any help (answers) anyone can provide me with.
Jeff
Click to expand...

I got the same one earlier this week, but didn't do it. It looked shady to me.
 
Jeff,

If it's a legitimate e-mail, then in all liklihood PayPal did some kind of upgrade to their site/code and are using features that are not supported in older browsers. Right now a lot of sites are putting out messages that they're no longer supporting Internet Explorer 6 and that their sites may no longer function properly in that browser.

My tip would be to do the browser upgrade yourself. It's very easy to get the latest versions of Internet Explorer and Firefox and install them yourself. If they're offering to do it for you... i.e. "Click here to update your browser software", DON'T DO IT. No legitimate site would ever do that.

My biggest tip that could avoid a lot of this hassle. Create a non-administrator account and do all your day-to-day work using that account. The BIGGEST security hole in Microsoft Windows is that the default account is a computer administrator. By simply working with and accessing the internet with a "limited account", most of that garbage will not be able to install itself.

--Lance
 
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I got it to, but I just ingnor it when I get them and if it needs done when I try to use me paypal account it will tell me when I get in the paypal site before I make a transaction. I got these off and on for years and never knew for sure if it was a scam so I didnt do it or never click on a link , << ED
 
Thanks for all help azers. I did upgrade my browser myself last night & things seem to be better for now, hope it stays that way. Thanks again for all the answers & tips on what to do.
Jeff
 
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