I bought a set that included basically everything Accu-Rack makes. All of the rack templates, and the training pack for drills and cue ball placement. From what I read, I was excited to get to use the racks and especially the "Table Saver" spots to place the cue ball on for breaking.
Many here extol the virtues of this product and I wonder what I am missing.
First, when I use the circular "Shark Skin Table Saver" pads under the cue ball for breaking, I get a blue stain spot on the cue ball. A stain that is difficult to remove. I contacted the owner about 5 times. He quickly responded and explained that it was a heat setting problem, that the problem has been corrected, and he would replace my set. After 4 attempts to remind him, and multiple promises that he would replace them, it's been months and no response. For this reason alone, I would not do business with him moving forward.
Second, and perhaps this is something I am not doing right? The racks break like duds. With a brand new, fresh out of the box, set of Predator Arcos II balls, in my old traditional wooden rack, the balls jump apart like they have been blasted by dynamite. When I use the Accu-Rack , and look with great care, and see clearly that all the balls are touching and the rack is tight, a very solid break stroke sends the outer balls flying, but the 8, and center balls, rarely move beyond even the edges of the rack. The 8, in particular, almost never moves at all. Again, maybe this is user error, but I know what a tight rack looks like and the Accu-Rack, with all balls gently pressed forward, produces an incredibly consistent tight rack. I can't really understand why it plays like a dud rack where the balls are not properly touching.
There are so many here who speak highly of template racks. What am I missing.
Many here extol the virtues of this product and I wonder what I am missing.
First, when I use the circular "Shark Skin Table Saver" pads under the cue ball for breaking, I get a blue stain spot on the cue ball. A stain that is difficult to remove. I contacted the owner about 5 times. He quickly responded and explained that it was a heat setting problem, that the problem has been corrected, and he would replace my set. After 4 attempts to remind him, and multiple promises that he would replace them, it's been months and no response. For this reason alone, I would not do business with him moving forward.
Second, and perhaps this is something I am not doing right? The racks break like duds. With a brand new, fresh out of the box, set of Predator Arcos II balls, in my old traditional wooden rack, the balls jump apart like they have been blasted by dynamite. When I use the Accu-Rack , and look with great care, and see clearly that all the balls are touching and the rack is tight, a very solid break stroke sends the outer balls flying, but the 8, and center balls, rarely move beyond even the edges of the rack. The 8, in particular, almost never moves at all. Again, maybe this is user error, but I know what a tight rack looks like and the Accu-Rack, with all balls gently pressed forward, produces an incredibly consistent tight rack. I can't really understand why it plays like a dud rack where the balls are not properly touching.
There are so many here who speak highly of template racks. What am I missing.